CASE Credit Union, Okemos, MI

The people that work at this branch are very pleasant. They work quickly and efficiently. They are willing to work with you to figure out a problem. I like going into a branch and seeing familiar faces and having them recognize me is a bonus. The supervisors are organized and seem to know how to handle difficult issues.

I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.

I have been a member of CASE Credit Union for the past 30 years - and am a big fan of the Meridian branch. Not ONCE have they been less than courteous, skilled, and engaged in truly wanting to help the members. Five stars from me.

Every one I have worked with has been kind and knowledgeable at there jobs. Nice to have a friendly greeting

I had two transactions and both were completed quickly. One related to my safe deposit box and the other to a withdrawal of cash.

Waited over 40 minutes on the phone, and when I finally got connected, the call was dropped! They need to have more lines to service the calls from customers

The people that work at this branch are very pleasant. They work quickly and efficiently. They are willing to work with you to figure out a problem. I like going into a branch and seeing familiar faces and having them recognize me is a bonus. The supervisors are organized and seem to know how to handle difficult issues.

I have been a member of CASE Credit Union for the past 30 years - and am a big fan of the Meridian branch. Not ONCE have they been less than courteous, skilled, and engaged in truly wanting to help the members. Five stars from me.