Flagstar Bank, Okemos, MI

I am very unhappy with the service I’ve had here in regards to misplacing my debit card. Three weeks and I haven’t received it, one came incorrectly in the name of one of my other family members. Had to reissue in my name and now wait another 2-3 weeks. Representative did not even try to expedite it, because it would cost the company money. Has inflicted a great amount of stress and inconvenience on my life.

Will miss the small time feel of this wonderful little branch, they will shutting down on 12/12 a shifting operations to the new facility on E. Grand River (right down the road)

Love this bank! Very helpful to small businesses! Nice to do business with a bank that really cares about not only clients and committed to helping you reach your goals but they do so much to support our community. Specifically would like to thank manager Brad Tkaczyk. Brad sits on two boards, ( that I know of), both focusing on children. He gives so much of his time and energy making a real impact! I'm always seeing Brad out in our community always asking what he can do to help. He is a true reflection of what FlagStar stands for. If you want to do business with a financial institution that is Michigan based AND truly cares, look no further, Flagstar is the bank for you!

AMAZING! Who knew that you could have a real relationship with a Bank !? In reality you do and you can and should! Do not hesitate you absolutely MUST meet Brad the Branch Manager at Flagstar Bank Okemos! He will go above and beyond to see that you experience the best customer service. In a world where we have so many choices, choose Flagstar Bank Okemos!

A&D Repair Inc has been working with Brad and his team over the last year. We where looking to expand our business. Brad and his team are very knowledgeable about small business. Good people willing to help small businesses.

I am very unhappy with the service I’ve had here in regards to misplacing my debit card. Three weeks and I haven’t received it, one came incorrectly in the name of one of my other family members. Had to reissue in my name and now wait another 2-3 weeks. Representative did not even try to expedite it, because it would cost the company money. Has inflicted a great amount of stress and inconvenience on my life.

Love this bank! Very helpful to small businesses! Nice to do business with a bank that really cares about not only clients and committed to helping you reach your goals but they do so much to support our community. Specifically would like to thank manager Brad Tkaczyk. Brad sits on two boards, ( that I know of), both focusing on children. He gives so much of his time and energy making a real impact! I'm always seeing Brad out in our community always asking what he can do to help. He is a true reflection of what FlagStar stands for. If you want to do business with a financial institution that is Michigan based AND truly cares, look no further, Flagstar is the bank for you!

AMAZING! Who knew that you could have a real relationship with a Bank !? In reality you do and you can and should! Do not hesitate you absolutely MUST meet Brad the Branch Manager at Flagstar Bank Okemos! He will go above and beyond to see that you experience the best customer service. In a world where we have so many choices, choose Flagstar Bank Okemos!