Fifth Third Mortgage - Regina Morris, Owosso, MI

Would definitely look elsewhere for your mortgage needs. Regina runs you in circles and does not keep you up to date on changes in rates and your approval. Treats you very poorly and borderline rude. She also approved me for an amount no one else in her profession can understand as they use the same guidelines. If you're a first time home buyer you have to take a class. Fine no problem. However she does not tell you it has to be a certain one until you have already completed one not accepted by her program. Save your time.

We're not at all happy, we have let them know on more than one occasion that we want to refinance and have been blown off so I believe we ought to take our accounts and go to another bank after 30 years of loyalty.

Would definitely look elsewhere for your mortgage needs. Regina runs you in circles and does not keep you up to date on changes in rates and your approval. Treats you very poorly and borderline rude. She also approved me for an amount no … More

We're not at all happy, we have let them know on more than one occasion that we want to refinance and have been blown off so I believe we ought to take our accounts and go to another bank after 30 years of loyalty.