Arbor Financial Credit Union, Paw Paw, MI

Hands down switching my account to Arbor Financial Credit Union ( then ECCU) was one of the best decisions of my life! From our first checking account to our home loan they have been absolutely wonderful to deal with. We have always been treated with dignity and respect. From the daily tellers, to phone personnel and all those in the loan department. We are grateful customers!u

I was giving up on banks and credit unions. I had the infamous online banking card. Other banks don't see you as a potential investment. Just as a number they can make a profit off of. Arbor looks at your situation and is up front and honest about any financial transactions you need. It's not just a credit score to them. It's a member that they will strive to make you better and financially focused. I personally recommend this credit union to friends.

I have been a member for years. I went in with a friend to see if Arbor at the Paw Paw location could get him a better interest rate on a car loan from what he was quoted at his credit union. Arbor came in 6% lower than his credit union. When it was time to finalize the loan after he was told he had been approved, they retracted the loan because our employer dosent do direct deposit and he rents from a family member. He has more than enough income and decent credit. I dont feel I can trust this institution any longer and I am checking into switching to Honor Credit Union.

Regret going to this c.u. my first issue was when i was given my savings number as my checking number. Then i had to wait for over 2 weeks for reimbursement for my checks which had my savings acct on them. Every time i go even if no other car is in parking lot im in drive thru for more then 10 min. Its winter i dont get out unless i have too. I will say going inside is very fast. I had to call to ask question. I was zero in line and was still on hold for 8 min. For a 30 sec question. They dont have a round up savings program like most c.u. They also do not have a deposit through atm. Which is really odd, u put the deposit in a drop box. Ive not used it, im assuming u dont get a receipt. Cause im not sure how u could, which i again find odd. my partner and i usually have the same c.u. so its easy to transfer $ between accts. He ask if he should switch when i did. I said to wait and see, after the first week i said no. I will be finding another c.u. Thats better suited for me.

They are all always friendly and courteous, when I have been there. I do agree with the drive through, it is a little slow. It is worth the time to go inside. I always come out with a smile, no matter how broke I am! Lol!

Hands down switching my account to Arbor Financial Credit Union ( then ECCU) was one of the best decisions of my life! From our first checking account to our home loan they have been absolutely wonderful to deal with. We have always been treated with dignity and respect. From the daily tellers, to phone personnel and all those in the loan department. We are grateful customers!u

The employees at this branch are helpful and friendly. Arbor in general are great about auto loans and give you a lot of options about payment.

I love this bank and its workers! This company is so quick to help when there is an issue!