Central Savings Bank, Sault Ste. Marie, MI

My wife called to talk to the mortgage lenders to ask if they work with people who just started their jobs. The lady hung up the phone on her without even answering. She could have just said no. So very rude and unprofessional. She made my wife cry.

If you are looking for a bank that goes above and beyond for their customers, this is the bank to choose. They treat you like family and go out of their way to make sure all your needs are met. Rob Landis is a true asset to the CSB team. He always made me feel at ease with the loan process and was just a phone call away for any questions or concerns. Doing loan stuff during covid was difficult but Rob was there to help make a difficult process easier. You won't be disappointed if you choose CSB as your financial institution. You are family, not just a customer!

Great place! The tellers are always so friendly with me, usually the ladies and they're very quick too! Usually your account has automatic overdraft protection and copies of your bank statement are only a quarter! The staff is easy to communicate with.

Great local bank. Good service and knowledgeable employees. It has several branches in the small towns in the eastern UP.

I was sitting in the parking lot waiting for them to open and they called the cops on me as a potential burglar.

Went there on a weekend to pay my rent and the teller decided to stamp a future date on my rent receipt which caused me all kinds of hassles with my landlady. I understand that they post it to the account due to it being on a weekend but they still should stamp the date the payment was received not when it's supposed to be posted to the person's account. Staff there is not very friendly.

I was referred to CSB through my real estate agent, Barb from Smith & Company, to help obtaining a conventional mortgage after being rejected many times for working in cannabis. I was introduced to Erin A., the VP of the bank, who worked tirelessly to get us approved and handle everything even at night after hours! She later connected me with Michele, who was wonderful in getting every other aspect of the mortgage done down to closing. Both women were extremely efficient and moved SO fast. At close, everything was laid out cleanly for me to ensure I had no questions as a first time home buyer. We couldn’t be happier with the service we received and can’t wait to become members ourselves.

If you are looking for a bank that goes above and beyond for their customers, this is the bank to choose. They treat you like family and go out of their way to make sure all your needs are met. Rob Landis is a true asset to the CSB team. He always made me feel at ease with the loan process and was just a phone call away for any questions or concerns. Doing loan stuff during covid was difficult but Rob was there to help make a difficult process easier. You won't be disappointed if you choose CSB as your financial institution. You are family, not just a customer!