Advantage One Credit Union, Southgate, MI

Amazing Credit Union, Joann at the Southgate Branch is absolutely the best. Always helpful with great insight. If you are considering switching I would recommend going to Advantage One Credit Union and getting with Joann for all of your needs. Never in my life did I think my credit score would be at 730+. Without AOCU I wouldn't have gotten there!

I've been with them since 2002. I've never had a problem. Staff are professional, friendly, and helpful. They were great and understanding when I needed a loan. I highly recommend them.

This place is great.!! They are good folks and always been helpful to me and my family.. amber and Lisa are my favorites. They are always willing to help even at a moment’s notice.. Ty all so much for all your help.!!

Overall great service and employees but one stands over all. Cathy R is a true professional and a great person, she has been a big help and she's always in good spirits.

I have had 2 accounts and numerous loans here for years, and I'm getting tired of it. One thing after another here. Issues with using my ATM card at other credit unions because the security alerted as possible fraud even though I've been to that ATM numerous times past and even after dealing with the security people. NOW... they are literally nickel and diming you. You can no longer directly deposit coins into your account, you must use their change machine that they CHARGE you a 5% fee on and yes even if you only have $10 in quarters, they will NOT just accept them at the counter (SORRY TO DISTURB EMPLOYEE SOCIAL HOUR). Staff seems to be becoming less friendly as well. The ONLY reason I haven't left is for the inconvenience of switching stuff around like auto payments, but it's working its way to that point very quickly.

When I first opened two accounts with them was at the brownstown branch and they were always amazing. Then I moved closer to this location and everytime I come in or need help with anything they were always super short or rude to me. Lady even got frustrated when i brought my kids in with me. I wouldn’t have came in if f they answered the call on the drive way. So today I went and closed my accounts. I’m usually understanding but it’s every time I visit this location

Amber was fantastic to work with! Every request or question I had she responded right away and even though I never got to actually meet her (all was done via email) she was a pleasure to work with!