TLC Community Credit Union, Tecumseh, MI

My 7 year old child is more competent than the entire bank telling staff combined. They have screwed up my transactions each month for the entire year of 2022.

Rude staff, specifically the women with short hair and glasses. Made me feel like a burden when I was being served.

I started a banking account at TLC with the idea that a local bank would be easier to deal with. That is absolutely not the case. Everything is difficult from user name on the website to cashing checks via mobile.

Love this place! I have used TLC for all my banking for about 17 years, mostly in Tecumseh. Tellers are always courteous, fast and friendly and the same at the other locations. When I have extra banking to do and need to talk to a manager, I've been equally as pleased with the experience. They've been personable, knowledgable and helpful.

As a business owner I do not recommend them. Save yourself the headaches of random fees and fine print disasters, just go to Huntington. They gave me money just for setting up an account. What's TLC ever done for me? Squat.

After 5 years of 2 personal accounts & 2 years of my business account I sadly will be leaving TLC. Horrible bank to do business with if you own your own shop. They have a program that is available to business owners to not hold any your funds & to deposit them without going into the branch. This would have saved my business a huge headache. Working with Jim & Derrick hasn’t been helpful whatsoever. From these two themselves it’s my job to call in & see what programs are available for my business to help it run more efficiently. I’m just wondering how would I know about any of these programs they offer if I don’t call & ask about something I have zero knowledge that this program exists. When I signed up for my account, this should have been something that was explained to benefit my business, but it was not. This bank is not for the Community, they are more in it for profit than anything. Also left a message with Derek the commercial business manager on Friday and still has not returned my call. Extremely disappointed with the customer service. Jim was kind & I understand this isn’t in his hands but at the very least I expected a call back from the manger of this department.

Bank sucks, wont give barley anything for a loan and if theyl try to force everything else onto you to get one. To get loans they try and force you to set up a credit card wich counts as seeking credit on credit score and will hurt you. The card is so low that your debt ratio will be well in the red from 1 small transaction also hurting your credit score. They just want to force intrest rates onto to you in every way possible. Never had a dollar given for having a account while other banks do, just not a "for you" kind of bank. Theres MANY better options. Even amazon and pay pal will give you credit building tools that eclipses the "banks" own tools (x2 or 3 10k$ no interest credits or you can try a few hundred dollars on a tlc card with 25% intrest. Its just a no brainer, use anything but tlc.

Love this place! I have used TLC for all my banking for about 17 years, mostly in Tecumseh. Tellers are always courteous, fast and friendly and the same at the other locations. When I have extra banking to do and need to talk to a manager, I've been equally as pleased with the experience. They've been personable, knowledgable and helpful.