Genisys Credit Union, Eagan, MN

I left my credit union of 11 years and went to Genisys, and to Wings. The service at Genisys is awesome. Products, not so much. "Opportunity Checking" is so basic you're not even allowed to deposit cash into the ATM. Had to close my account, I mean that's ridiculous. They didn't even ask me why, either. Is member retention not important?

I always have a wonderful experience working with Genisys Credit Union staff. My family and I have several accounts with Genisys; Mortgage, car loans, credit cards, checking and savings. The staff is kind, friendly and helpful. The company’s rates and fees are amazing. Big Banks can’t even compete!

Knowledgable. Professional. Courteous. Genisys Credit Union in Eagan is outstanding! Customer service is clearly a priority! The branch manager and her team work to ensure that all our questions are answered thoroughly, and that all of our banking needs are handled in a timely and financially sound manner.

In my personal opinion, this has been the best banking experience I've ever had. I've been a member for over a decade, and do NOT plan to take my banking needs anywhere else. The staff is phenomenal, the membership benefits are awesome, and atmosphere is unmatched. The personal touch of ever visit is why I never hesitate to stop by the Eagan branch location to ask questions. I am extremely satisfied with any and all financial services provided to me over the years.

I was surprised when I saw a two star review for Genisys Credit Union. I do not hesitate in giving them a top recommendation for the banking services they have provided to me. They are a friendly and knowledgeable group of bankers who offer fast and efficient services. Thank you.

Genisys Credit Union in Eagan is the best place for all my personal banking needs. Their online process is so easy to use, I submitted a request for a Holiday Loan, and I was approved and received my funds in less than 24 hours. Banking couldn't get any easier than this. I totally recommend Genisys for all your financial needs.

I have had seriously the best experience working with Genisys Credit Union in Eagan, specifically with Jynah Lash! Every time I go in or call, the staff has always been helpful. There have been quite a few times where I needed help on something, got stuck in a bind, and needed to understand possible options. I am so grateful I was able to first speak with Jynah in that specific time who was so patient and stayed on the phone with me for a long time answering all of my questions and concerns on other matters/situations that were going on in life. Before talking with Jynah I was feeling a little blinded on what options were available. Jynah went way beyond what I have experienced with any bank or credit union by following up, helping me understand, educating me on options, and describing long-term plans that I would be working with that would fit my goals overall. She was so good that I followed-up with her on another more recent matter and again she literally saved the day (more than a day)! I cannot give this credit union, and especially Jynah, more stars. This last time, I was waiting to know results on an application and was she was excited and genuinely happy to give me good news (which is rare these days)! I use her now as my main resource when I have questions because she is beyond knowledgeable, capable, patient and helpful. Even one person can change a place for the better or for the worse, she has become the face of Genisys for me and it was already a good credit union, but now it is a major resource because of how helpful she is on so many levels!

I have been a member of Genisys Credit Union for several years now. The customer service is exceptional and I recommend it to all of my family and friends!! ❤️