Minnco Credit Union - Isanti, Isanti, MN

More often than not, Minnco does a pretty good job of doing right for their customers. Been with them for many years, and they have come threw for my family a few times and helped us out. A word of warning though. DO NOT have a checking and savings account with them and opt for the courtsey pay AND over draft protection. The way their system is set up, the courtsey pay goes into effect before over draft protection. Which is ridiculous and more of a bank move than a credit union. So even if you have more than enough money to cover a debt in your savings and your checking goes into the negative, they pay the debt and charge you $30 upto $500 worth of transactions into the negative and then over draft protection will go into effect and take from savings. I'm out $60 because of the way their system is set up, even though the money WAS/IS there to cover the debts. Really was the last thing my family needed right now. Unless they change their system, stay away from courtsey pay and keep your money with you! Update: The information I had been given was incorrect and overdraft protection does go into effect first. Thank you Minnco for looking into and correcting this so promptly!

5 people standing behind counter, but only one helping customers, while several waited in line. Tried to make a cash deposit ($1200) but they wouldn't take it because I had $30 in quarters, and their COIN COUNTING MACHINE was broken.

Always taking out fees even though my account is setup not to. They then refused to reimburse all of it but only a small chunk of my money. As a single mother this is totally unacceptable!

This is a good company to bank with. They are very helpful and care like a family would.

I've been a member for about six years and they are absolutely the most friendly and professional people you could ask for.

More often than not, Minnco does a pretty good job of doing right for their customers. Been with them for many years, and they have come threw for my family a few times and helped us out. A word of warning though. DO NOT have a checking and savings account with them and opt for the courtsey pay AND over draft protection. The way their system is set up, the courtsey pay goes into effect before over draft protection. Which is ridiculous and more of a bank move than a credit union. So even if you have more than enough money to cover a debt in your savings and your checking goes into the negative, they pay the debt and charge you $30 upto $500 worth of transactions into the negative and then over draft protection will go into effect and take from savings. I'm out $60 because of the way their system is set up, even though the money WAS/IS there to cover the debts. Really was the last thing my family needed right now. Unless they change their system, stay away from courtsey pay and keep your money with you! Update: The information I had been given was incorrect and overdraft protection does go into effect first. Thank you Minnco for looking into and correcting this so promptly!

5 people standing behind counter, but only one helping customers, while several waited in line. Tried to make a cash deposit ($1200) but they wouldn't take it because I had $30 in quarters, and their COIN COUNTING MACHINE was broken.

Bank is ok but the debit cards are terrible quality and the magnetic strips wear off immediately. They charge for replacements and you have to go to the bank to get them. Then you have to wait for the only person that knows how to make them- if they are in that day. Ive had to manually key my card in for months now because the only time ive had time to stop in never coincided with the card maker. I cant even buy gas at the pump. Tried calling and just get told to go to the bank to deal with it. Annoying