Minnesota Valley Federal Credit Union, Mankato, MN

Had trouble opening an account due to an issue at another bank and a woman named SARAH was so absolutely kind and so incredibly helpful. She gave me some advice on what to do about my situation and it was excellent advice because I eventually got what I needed with her help. Very kind, graceful, and sincere employee which is becoming a very rare thing these days. Thank you so much again SARAH!

I recently joined MVFCU & I couldn't have made a better choice for my banking needs. The excellent service, support & friendly staff that go above & beyond what I had expected (my personal experience with Brittany G. has been outstanding), so I definitely give 5 plus stars for this financial institution!

I have been a member for over 40 years. I love almost every thing about MVFC. I did have a strange experience: A couple years ago I got a loan for $5000.00 and paid it off way before the due date. Then the next year I asked for the same amount to purchase a camper. This was handled by a different loan officer and he declined it immediately even though my history is impeccable with the credit union. I was extremely upset and disappointed. His criteria seemed so much different from the first loan officer. I won't ever ask for a small loan again.

For the most part, I’ve been very happy with MNVFCU. Just a couple of data entry things that I would like to have changed, but I can live with it the way it is. I just have to be more diligent about checking on it earlier in the day. They are always willing to talk and answer questions.

I love this bank. I don’t even live near it anymore but I still use it because other banks just try to rip you off whereas MN valley has always done right by me. Best bank around.

A coworker recommended this bank to me so I gave them a try. From the beginning I didn't get any sense of good customer service. The tall male teller-flakey to the point of obnoxious. The other tellers also unfriendly. Goofy policy on depositing payroll checks. Yeah it's a bank and they do bank stuff but hey it's my money and I should be treated in a positive way. Wouldn't recommend.

Nick and Trinette always go above and beyond!! Highly recommend this bank

Had trouble opening an account due to an issue at another bank and a woman named SARAH was so absolutely kind and so incredibly helpful. She gave me some advice on what to do about my situation and it was excellent advice because I eventually got what I needed with her help. Very kind, graceful, and sincere employee which is becoming a very rare thing these days. Thank you so much again SARAH!