Members 1st Credit Union, Festus, MO

Excellent credit union! Convenient location. Always friendly and knowledge staff. Great loan rates and valuable promotions. Easy loan application an approval process too! I'm happy to have my saving and loans through the Festus branch of Member 1st Credit Union. I will definitely use them again in the future!

Switched here because of one helpful employee who always takes care of my shared branch transactions. The other employee is a total joke, won't make eye contact, walks away when I come in, doesn't smile or greet me, inconsistently follows rules. She opened my husband's account. He wouldn't even switch his direct deposit to here because of how rude this employee was. I will be closing my account and not using them as a shared branch anymore. I can't risk really needing help, and the one kind employee is not in the office. This was a mistake and a waste of $5.00. Looks like other people have had the same experience. This lady doesn't deserve to work with the public.

Honestly I have never had an issue when make a deposit/withdrawing from my savings account with this Credit Union. Everyone is really helpful, and they always help with any questions I have. Very nice people!

We have checking and savings as well as have done 2 car loans. Always the best rate on loans. Treat you like a neighbor not a number.

After years of working with this credit union they couldn't even be bothered to pick up the phone when I had an actual problem that needed attention. I went to the festus location two days in a row, making sure to go when they weren't busy, and they couldn't make one phone call to help resolve the issue at hand. Thank goodness we realized the lack of service, empathy, and compassion before transferring the rest of our accounts to them as we originally intended.

Cherie is an absolute godsend at your Members 1st credit union. She always has a smile and is super efficient. A real pleasure to do business with.

We needed some papers notarized. We were welcomed nicely and treated with great kindness. I highly recommend this credit Union!

With more news of large Corporate Banking negativity I have begun the transition to smaller personalized services and the staff here have been fantastic. I highly recommend their services from simple checking accounts to personal wealth management and auto/home loans. Everyone here is outstanding!