The people are very nice, but actually reaching a REAL person on the phone at the Macon branch is next to impossible. No matter what number you call it's all pre-recorded messages. And no matter what you press it's so hard to get connected to a live person in town. Not even worth calling. If you have a local number have people answer like the rest of the banks I'm just trying to reach a live person to help me with a recording cannot.
Terri Grooms
1 year ago
We have always got great service from everyone here. So nice and helpful! We recommend using FSCB for all of your banking needs.
Thank You Macon FSCB! :-)
Zeph
1 year ago
Most unprofessional behavior I’ve ever experienced. Our banker completely ghosted us, as we were trying to get a loan for a house in which had deadlines we didn’t meet. Ignored all calls, text messages etc. but instead mailed us a loan application in which we didn’t even know we had coming. We couldn’t trust her to meet the deadline so unfortunately, we had to seek elsewhere. If you have deadlines, don’t go here.
sheila wilcox
1 year ago
I have always had great service at First State Community Bank. Lisa Hoover is always ready and willing to help me in anyway she can. She has always been professional and spends all the time I need to work through my financial needs.
Melissa Falkiner
1 year ago
Sara Jane
4 months ago
The people are very nice, but actually reaching a REAL person on the phone at the Macon branch is next to impossible. No matter what number you call it's all pre-recorded messages. And no matter what you press it's so hard to get connected to a live person in town. Not even worth calling. If you have a local number have people answer like the rest of the banks I'm just trying to reach a live person to help me with a recording cannot.
Zeph
4 months ago
Most unprofessional behavior I’ve ever experienced. Our banker completely ghosted us, as we were trying to get a loan for a house in which had deadlines we didn’t meet. Ignored all calls, text messages etc. but instead mailed us a loan … More
sheila wilcox
4 months ago
I have always had great service at First State Community Bank. Lisa Hoover is always ready and willing to help me in anyway she can. She has always been professional and spends all the time I need to work through my financial needs.
Sara Jane
1 year ago
Terri Grooms
1 year ago
Zeph
1 year ago
sheila wilcox
1 year ago
Melissa Falkiner
1 year ago
Sara Jane
4 months ago
Zeph
4 months ago
sheila wilcox
4 months ago