Central Bank, Sedalia, MO

This bank has not only messed with my money, but my step sons money as well. We work at a correctional center. We get paid by the state and they messed up with my account for my car. My step son got paid last month June 30th. He has yet to see any money for the paycheck. Also this is the only bank I have seen that does not have a 24 hr call center that is 24hrs. They also but my wife's last name in wrong as her previous marriage name and when shown a state document they won't accept it as proof.

I started banking with 3rd National about 30 years ago and had excellent service, very courteous and polite tellers. My branch manger went to extreme means to always help and address any issues with patience and I received the utmost respect for any and all inquiries. Total satisfaction. When the bank became Central Bank, I received the same professional help especially with the Branch Manager by the name of Angel. No regrets with this fine financial Institution. Norman Lane...

Love banking here, the staff is awesome and I always feel like they treat me with respect, and they make sure that I get everything that I need. Linn really does a good job. In my opinion this is the best branch in town.

My friends card got locked in the atm and luckily a bank worker pulled up behind us. When we explained the situation she called another worker and they got the card out of the atm for us. This was at 7pm when the bank was already closed. We really appreciate all of their help!

The recent name change will move its locations closer to matching other larger banking institutions. Employees will engage with training and certifications allowing some platform positions to offer additional products beyond the standard or typical accounts / products offered. Some employees will follow a certification process allowing them to offer limited brokerage / insurance products. Platform employees will be tasked with asking strategic probing questions based on a standardized questionnaire seeking to identify / uncover additional needs either immediate or in the future. Other staff such as tellers will be required to help identify customer needs by cross-selling and referring customer to platform employees with goals / referrals assigned. A more aggressive atmosphere will slowly pick up pace collectively at all employment levels. Get ready because changes will continue the modernization of banking as customers know it thus bringing this corporate entity more in line with national operational standards. Home town banking will transition into a more sales oriented atmosphere. Customer Service tracking along with product sales, referrals and goals assigned to its employees will change the entire dynamics within creating a competitive atmosphere within the same location and compete more or less with other locations as a means of increasing and or meeting goals set / changing. And so it begins. If you find yourself sitting at a desk being asked strategic questions around your banking habits, borrowing needs, future planning, loan needs, retirement planning and more then yes you will be experiencing the sales / goal requirements of these banking employees tasked with selling more products to meet goals monthly for incentives and more.

I really appreciate this bank. They've helped me when they didn't have to.

This bank has not only messed with my money, but my step sons money as well. We work at a correctional center. We get paid by the state and they messed up with my account for my car. My step son got paid last month June 30th. He has yet to see any money for the paycheck. Also this is the only bank I have seen that does not have a 24 hr call center that is 24hrs. They also but my wife's last name in wrong as her previous marriage name and when shown a state document they won't accept it as proof.

I started banking with 3rd National about 30 years ago and had excellent service, very courteous and polite tellers. My branch manger went to extreme means to always help and address any issues with patience and I received the utmost respect for any and all inquiries. Total satisfaction. When the bank became Central Bank, I received the same professional help especially with the Branch Manager by the name of Angel. No regrets with this fine financial Institution. Norman Lane...