2nd worst bank in Springfield Missouri.. Bank of America takes 1st place.. Tried to make a loan payment for my grandma, And they tried to run my credit card as making a cash withdrawal, comma which of course made my bank decline the transaction. And the lobby isn't open so the lines are really long. And they have some of the dumbest banking policies of ever seen.
Aaron Davis
3 years ago
This credit union is great and the branch at Kearney and Kansas is the best, thanks to its very helpful branch manager. The people here are always friendly and go out of their way to help. This is what a credit union should be. Some have commented on the lack of ATMs. You get a refund on your ATM fees so essentially, every ATM is your ATM! I came here after the Bank of America down the street treated my wife and I poorly. Great decision!
Dwight Amstutz
3 years ago
Close proximity to home but most are. I've been banking with the credit union for over 30 years. Obviously, I'm loyal and I've had good experiences to keep me from leaving. Great kid programs through the the year.
gail saltzman
3 years ago
I love the people on Kearney & Kansas and some of the other ones eels where, they are all nice , friendly, and helpful people. My biggest problem on why I said 3 stars otherwise I'd say 5 is I just tried calling and I waited for a long , long time . I know it was at least 30-45 min just to talk to some one , how wrong is that .? Thank GOD it wasn't an emergency is all I got to say.! Thanks for your time!
Andrea Hansen
3 years ago
I changed to this institution 16 years ago because my husband banked there, and they treated him so much better than the bank and credit union I used previously had treated me. We have never had any problems.
Miriam Gonzalez
2 years ago
Very sweet and helpful bankers. They made everything easy to understand and I'm definitely going to bank there for a long time. Enjoyed the coffee too <3
Jourdan McGinnis
2 years ago
I do all my banking here my auto loan is here. Easy to deal with and helpful when I needed them.
Kortnee Thomas
2 years ago
Shawn was absolutely wonderful to work with! He made my transaction a breeze.
Chris Vandiver
3 years ago
Aaron Davis
3 years ago
Dwight Amstutz
3 years ago
gail saltzman
3 years ago
Andrea Hansen
3 years ago
Miriam Gonzalez
2 years ago
Jourdan McGinnis
2 years ago
Kortnee Thomas
2 years ago