Excellent customer service. Always clean, great staff, beautiful building and has cheaper fees than local banks on ATM withdrawals. Very engaged in the community and always welcoming.
Donna Mikel
1 year ago
This bank, and particularly Alyssa Fortner, gave exceptional service to my mother. My father passed away 2 years ago and Alyssa was a Godsend to my mother. She went above and beyond and was always happy to help! I highly recommend this bank because of her!
mary Johnston
1 year ago
Always good service! They always know you by name.
Patrick O'brien
1 year ago
Been a member for many years. Sent a correctly filled out check to pay a monthly phone bill. Check was stolen some time after being mailed at the post office. It was then cashed at another banking institution without being endorsed. SWMFCU paid the other institution even though the check was not endorsed. When I learned of this by receiving a missed payment bill, complete with late charges from the phone company, the CEO of SWMFCU decided that the $50 stolen from my account was too small a sum of money for SWMFCU to pursue, & was an acceptable theft from me. Will be closing my account ASAP, as I feel that ANY amount of money being stolen from a member should be worth their time and effort to try and recover.
Anna Mays
1 year ago
Friendly, very helpful. Go above and beyond!!
Jason Jackman
4 months ago
Excellent customer service. Always clean, great staff, beautiful building and has cheaper fees than local banks on ATM withdrawals. Very engaged in the community and always welcoming.
Donna Mikel
4 months ago
This bank, and particularly Alyssa Fortner, gave exceptional service to my mother. My father passed away 2 years ago and Alyssa was a Godsend to my mother. She went above and beyond and was always happy to help! I highly recommend this bank because of her!
Patrick O'brien
4 months ago
Been a member for many years. Sent a correctly filled out check to pay a monthly phone bill. Check was stolen some time after being mailed at the post office. It was then cashed at another banking institution without being endorsed. SWMFCU paid the other institution even though the check was not endorsed. When I learned of this by receiving a missed payment bill, complete with late charges from the phone company, the CEO of SWMFCU decided that the $50 stolen from my account was too small a sum of money for SWMFCU to pursue, & was an acceptable theft from me. Will be closing my account ASAP, as I feel that ANY amount of money being stolen from a member should be worth their time and effort to try and recover.
Jason Jackman
1 year ago
Donna Mikel
1 year ago
mary Johnston
1 year ago
Patrick O'brien
1 year ago
Anna Mays
1 year ago
Jason Jackman
4 months ago
Donna Mikel
4 months ago
Patrick O'brien
4 months ago