Truist, Henderson, NC

Ladies are super nice but man you have to set time aside just waiting in line. Today I been waiting 1hour. Not the employees fault but staffing is needed badly.

Wow, I came here to give a 1 star review just to see this place only has 2.8 stars. Should have checked here first before I had to be discriminated by this bank. I went there to cash a check for work I did for a business that banks here. It was 4:55pm so i got there just before they closed.The check was written incorrectly so I couldn't cash it which is understandable. The part that was terrible is that the business i did work for ask me to go back in to see if it was another way to get the check cashed. While walking back to front door of the bank(by this time its 5pm) i was met at the door by a extra large white male bank teller that insist on screaming at me that they are closed as well as screaming my business about not being able to cash the check as loud as he could so all around could hear him. One of the most horrible experiences I've ever had at a bank and I'm definitely pursuing legal action. No way to treat people no matter what their skin color is.

Worse bank ever! Bankers sit around talking and elderly people standing in teller lines and they won’t help. Bank elsewhere! One of tellers made comment that she gets paid either way.

Customer Service sucks......you get the run around about "services" and no straight answer. Not helpful at all. Trust me I will find another bank to deal with.

Every time I go to this Bank I sit in the Drive-Thru for the minimum of 30 minutes have set there as long as 45 to 50 minutes ridiculous terrible service

Cody was awesome!! He was trying to tend to multiple people at once because he was the only banker: my only complaint is that it's typically a wait but he is great at his job. This Kenny Murphy don't know who wrote this review but I did not I have had nothing but trouble with Cody

On a Friday, there are literally 2 tellers to a line of 17 people waiting to go back to work, deadlines , and a buisness to run and you literally have to stand in line almost 45 minutes. Please tell me how this makes sense when you hold majority of the buisness accounts around here, that we have to wait and be away from our buisness for an hour because there is no one working. I applaud the tellers there because they do the best they can and keep a positive attitude but I can't see how you can possibly keep the good tellers over working them every single day. It doesn't matter what day or time you come, the wait is the same. Elderly people are damn near faint and have to sit down because they been in line so long. They have 2 people training but you still want have enough people when they are done. Give these tellers a break and your clients or atheist unblock the chairs so people can sit down it they have to wait 45 minutes. It's crazy!!!

Every time I go I have to wait a ridiculously long time. Cody and Melissa are great but they have NO HELP!!