Fifth Third Bank & ATM, Mooresville, NC

Absolutely the worst bank to deal with! The people at the branch seem genuine and honestly want to help, but "procedures" keep them tied down. There is Absolutely no good reason to place holds on thousands of dollars from legitimate local businesses, because of a clerical error not on my part. We've been customers for several years, but that will no longer be the case! I've never been more upset with a financial institution who wanted me to provide personal identification data from another much more prominent investment company, before they would release "hold" on my account. So if they would be willing to accept information with blatant fraud possibility written all over it, what else will they do with your money? Disgusting how they are willing to do business, and a shame for the lovely people who had attempted to help me there at the branch.

5/3 was the worst bank experience I have ever had. My money was held for WEEKS with no explanation as to why, halting our business operations. I closed my business accounts here immediately - do not bank here!

Katie did a great job helping me refinance my car! Answered any question I had and made sure to keep me in the loop. Katie is great!

Bad taste in my mouth and placed on a bad situation Long hold on my deposited check without notification, despite of many tries to correct they will not help 10 days for a check to clear I’ll be traveling for business with no funds, Second time this bank lets me down The first time I opened a business account then they sat on my application and took my money for a week. Then the person that took my information quit and my info was sitting lost on her desk Now I just order checks then I’ll be charge so I’ll be under. I’ll be closing this account again.

Katie assisted me in opening a checking account right before the branch closed on a Saturday. What an awesome employee and person! Really sweet and helpful. Go and see her.

Absolutely the worst bank to deal with! The people at the branch seem genuine and honestly want to help, but "procedures" keep them tied down. There is Absolutely no good reason to place holds on thousands of dollars from legitimate local businesses, because of a clerical error not on my part. We've been customers for several years, but that will no longer be the case! I've never been more upset with a financial institution who wanted me to provide personal identification data from another much more prominent investment company, before they would release "hold" on my account. So if they would be willing to accept information with blatant fraud possibility written all over it, what else will they do with your money? Disgusting how they are willing to do business, and a shame for the lovely people who had attempted to help me there at the branch.

I recently switched to First Bank for both my business and personal accounts, mainly because of my confidence in Susan. It was a great choice. The customer service is beyond great.

I've been looking to move away from 53 Bank because they are not easy to do business with. However when I come to this location, the tellers always treat me with speed, friendliness, and professionalism. So much better than the Williamson Road branch. Makes me put off my decision to leave for a while longer.