First Bank - Mooresville, NC, Mooresville, NC

I have a business and personal account with First Bank. Susan and staff always take great care of me. If you are looking for a great community bank ..go to First Bank!!

Not happy with this bank.looking for a new one! Do not go in there with five minutes left on the clock. They’re already closed out and not ready for business!

I love First Bank. It’s been my bank since I was a teenager and it was Mooresville Savings Bank. The staff has changed and looks of bank have improved, everything is still outstanding about this bank. Everyone is kind and very professional.

Very disappointed in the customer service at this bank. As a young adult, I went in to cash my graduation checks I had received in the mail. The woman cashing my checks was on her cell phone the whole time and didn’t even pay attention to me talking to her. After leaving the bank she then proceeds to call my fathers business, his personal cell and my mothers phone for her own suspicion. She interrupted my fathers work day and even called me. If she had maybe paid any lick of attention she would’ve realized every single check said “graduation gift”. I understand being suspicious of a young girl withdrawing cash but maybe get your head out of your damn cell phone and pay attention to a customer and not call the individuals multiple times. I’ve never had this problem at the huntersville bank as the customer service there is amazing.

Awesome staff! Great accounts with excellent customer service.

Absolutely the worst bank to deal with! The people at the branch seem genuine and honestly want to help, but "procedures" keep them tied down. There is Absolutely no good reason to place holds on thousands of dollars from legitimate local businesses, because of a clerical error not on my part. We've been customers for several years, but that will no longer be the case! I've never been more upset with a financial institution who wanted me to provide personal identification data from another much more prominent investment company, before they would release "hold" on my account. So if they would be willing to accept information with blatant fraud possibility written all over it, what else will they do with your money? Disgusting how they are willing to do business, and a shame for the lovely people who had attempted to help me there at the branch.

I recently switched to First Bank for both my business and personal accounts, mainly because of my confidence in Susan. It was a great choice. The customer service is beyond great.

I've been looking to move away from 53 Bank because they are not easy to do business with. However when I come to this location, the tellers always treat me with speed, friendliness, and professionalism. So much better than the Williamson Road branch. Makes me put off my decision to leave for a while longer.