Carolina Farm Credit, Rural Hall, NC

This particular branch is HORRIBLE. I was going to wait to write a review for this location but I can't wait any longer. I have paid this institution over $200.000 over the years. They were great at first. They are not helpful at all as they used to be. We have online banking set up and they still apply our payment late. Our last payment was 6 MINUTES LATE by no fault of our own and they reported this to Transunion as a 30 day late. I would caution ANYONE to be wary of this place. They do not care to help. We have been with them for YEARS and they have changed SOO much. We are ALMOST done with them and that will be the last time they get to take advantage of my business. There are so many good banks and credit unions....this is NOT one of them. I truly wish we would have never called them from their mailer. We have paid them an INCREDIBLE amount of money to be treated like this! GO SOMEWHERE ELSE! ANYWHERE ELSE!!!!

My husband and I thoroughly enjoyed working with Farm Credit & Ellie (Loan Officer) during the process of our land closing this month. The process from the start to completion went so smoothly compared to what we had previously anticipated with any closing. A big thanks for the help & kindness, you made the task easy & enjoyable!

Carolina Farm Credit is by far, hands down, the best lender I have ever worked with. Ellie is extremely professional and has always provided quick responses. Submitted on behalf of my boss, Kevin Simmons.

I recently purchased some land in Stokes County and worked with Ellie Kotrady at Carolina Farm Credit in Rural Hall, NC. Ms. Kotrady was professional, supportive, communicative, efficient, organized and provided me with all information and education I needed to procure a land loan and close on the loan promptly. I'm very appreciative of her assistance with the loan process and highly recommend Carolina Farm Credit, and specifically Ms. Kotrady.

Service is horrible. I tried to use this company to purchase some land my wife and I fell in love with. For starters, If you want a company that will make you feel like your a broke POS, then this is the place for you. My Agent i was paired with was apparently brand new, every time I called she was away a training, I would leave messages, but no one ever called me back. I would ask questions to the people working and would never get the same answer. Usually by the end the day I would get an email from my agent contradicting everything I was told by the people in the office. When I first started he Loan process, they stated I would need 25% down and closing cost would be around $500-$600 for attorney fees, as I was paying my own Perk test, survey. I explained I was still waiting for some fees to be returned from me from builders I had worked with on quotes and had to shift some funds around but I would definitely have he 25% down. In the coarse of a week, Closing cost went from $500 to $3000 with all these hidden fees. Within a day of being told about the 3k closing cost, the figure had changed yet again to $3600. After this, I asked for the distract manager to call me back, would you imagine he never did return my call. I have since moved on to a new company. On more then one occasion the comment "if you cant afford this" was stated to me, a comment in my opinion should never be said to a customer. Not one time was money an issue on my part. It was that they kept hitting me with hidden fees left and right and the price to close kept changing and going up. Beware, Luckily I was able to back out in time. I can only imagine what happens to the ones who get down to closing and get hit with all these fees.

This particular branch is HORRIBLE. I was going to wait to write a review for this location but I can't wait any longer. I have paid this institution over $200.000 over the years. They were great at first. They are not helpful at all as they used to be. We have online banking set up and they still apply our payment late. Our last payment was 6 MINUTES LATE by no fault of our own and they reported this to Transunion as a 30 day late. I would caution ANYONE to be wary of this place. They do not care to help. We have been with them for YEARS and they have changed SOO much. We are ALMOST done with them and that will be the last time they get to take advantage of my business. There are so many good banks and credit unions....this is NOT one of them. I truly wish we would have never called them from their mailer. We have paid them an INCREDIBLE amount of money to be treated like this! GO SOMEWHERE ELSE! ANYWHERE ELSE!!!!

My husband and I thoroughly enjoyed working with Farm Credit & Ellie (Loan Officer) during the process of our land closing this month. The process from the start to completion went so smoothly compared to what we had previously anticipated with any closing. A big thanks for the help & kindness, you made the task easy & enjoyable!

Carolina Farm Credit is by far, hands down, the best lender I have ever worked with. Ellie is extremely professional and has always provided quick responses. Submitted on behalf of my boss, Kevin Simmons.