Jersey Shore Federal Credit Union, Northfield, NJ

The two bank associates were excellent they were trying their professional best to assist me. The manager stated that payroll would be upset.The manager stepped in and stop the process that was 2minutes from finishing and closed the bank. This caused me to go to Walmart to finish getting money orders.Manager needs more training in customer service.

I have had alot of different banks in the past, their is real humans here and they don't treat you like a number. I've never been charged any type of stupid fees for low balances or not having enough money in my account. I will use them when I get any type of loan and /or credit card in the future.

No matter if I walk into the branch, use the drive thru or call the member service is amazing!! The staff at JSFCU is extremely kind, helpful and knowledgeable!! JSFCU is a wonderful community credit union and they offer amazing products and services to their members!!

Great bank. Fees are minimal. Only problem is the customer service department is run by Karen’s who live to fight about stupid stuff. Ask a simple question they will fight you over it refuse to respond to emails and insist you call them or they won’t answer. Even though it’s a general question even an account holder could ask. Multiple incidents with their customer service department. Everyone else is fine.

Not so good for non standard transactions the employees do not seem well imformed.

I have been banking with Jersey Shore FCU for approximately 20 years and they have convenient locations, excellent staff, very clean facilities, and are very willing to help you with all of your banking needs. Also convenient is they DO NOT charge an ATM fee if you use it at any WaWa store.

The two bank associates were excellent they were trying their professional best to assist me. The manager stated that payroll would be upset.The manager stepped in and stop the process that was 2minutes from finishing and closed the bank. This caused me to go to Walmart to finish getting money orders.Manager needs more training in customer service.

I have had alot of different banks in the past, their is real humans here and they don't treat you like a number. I've never been charged any type of stupid fees for low balances or not having enough money in my account. I will use them when I get any type of loan and /or credit card in the future.