OneMain Financial, Northfield, NJ

I have taken 2 loans out through One Main Finanncial. Both times my loan officer was Vanessa. She is wonderful - kind, efficient, and extremely knowledgeable. I would definitely recommend both the company and Vanessa!

Don’t even want to give one star but I have to in order to post this review. Horrible experience with this company. I received a quote which I accepted. Loan rep told me I could sign online on Friday but their program was not working. We made an apt for me to sign in the office on Monday. Upon start of closing, I find out they changed my interest rate, length of loan and payment. The rep acknowledged it was wrong and I sat there for an hour while the she tried to fix it. She was told by the regional manager that they would not honor the terms I was given by the rep. I called and left a message for the Regional Manager and never received a call back. Do not waste your time with this company. I was able to get a loan with a local company and close tomorrow. My interest rate is 7 % lower and a year less!

We were approved for an unsecured loan. From the get go, we provided them with all documentation and made this clear. They had provided us with both an unsecured and secured options. We didn't want a secured loan, as it was just temporary, to get us through a brief time of tight finances. We voiced these things to them; told us everything was set to sign; set up an appointment, that they attempted to cancel on us, while we were in the parking lot; and then told us everything would take longer because they needed to search out more options that they could offer with secured loans. We again, tried to voice that we were disinterested in a secured loan. They seem disinterested in helping people and have extremely high interest rates (30%). Credit cards have better rates. Our credit isn't bad, and we were just approved for a refinance at 2.65% interest rate. This place is an unprofessional joke. If negative stars were an option, they would get a -10 stars. I've never dealt with such a poor and sleazy business. We're taking our business elsewhere. Word to the wise, just because an overall financial institution provides high ratings, doesn't mean that the individual branches produce those results. Look into your local financial branches, as well. That's one mistake that I'll never make again.

Everyone there was outstanding and very patient. Emily was excellent and very efficient getting our money to us Quickly. Thank you Emily and Everyone at One Main for a job well DONE!

Not very good. They know you pay on time and you make credit with them, approve you for another loan then once you call the office you are denied. Took out a 3 year loan with them and it has been only a year and in two months i'm done paying, not only do I pay more than the minimum payment but I also pay extra every two weeks. Thought that this would make me have more credit with them, instead they make u believe you are approve MORE THAN ONCE then run your credit AGAIN when you call the office and tell you that you are not approve. Not happy with the customer service skills at all neither.

Kim was my financial expert, and she was very pleasant and informative. While I did not like my rate, I appreciate the time funds were dispersed and the customer service was great with a smile. Thank you One Main Financial

I have taken 2 loans out through One Main Finanncial. Both times my loan officer was Vanessa. She is wonderful - kind, efficient, and extremely knowledgeable. I would definitely recommend both the company and Vanessa!

We were approved for an unsecured loan. From the get go, we provided them with all documentation and made this clear. They had provided us with both an unsecured and secured options. We didn't want a secured loan, as it was just … More