MCT Federal Credit Union, Amsterdam, NY

Worst Customer service ever!! I’ve never experienced this from them but after today Shows that manager isn’t. People person. How many more people experience this with her? Manager wants to argue and get aggressive with me over the phone! Maybe due to be being a minority. I advise to find somewhere else for an account.

Dont bank here. The staff by far is the most incompetent, nasty, disrepectful old ladies in town. It took 30 mins and 2 bankers to figure out how to cash a check. The first old lady was so confused she started pacing back and forth. Then she got mad because i pointed out she obviously didnt know what she was doing. Then the racist lady came over to help her. OLD IDIOTS IS THE NICEST WAY TO PUT WHAT YOU WILL GET IF YOU BANK HERE.

Worst Customer service ever!! I’ve never experienced this from them but after today Shows that manager isn’t. People person. How many more people experience this with her? Manager wants to argue and get aggressive with me over the phone! Maybe due to be being a minority. I advise to find somewhere else for an account.