Homebridge, Canandaigua, NY

horrible experience. I would NOT recommend these guys to anyone. They have dated technology, email issues, they can't email back, they can't return phone calls. Trying to get a mortgage and give them business... and can't even return a phone call? Why should i have to beg and wait weeks and leave several emails and keep trying these guys for a return call on the status. Honestly a joke. On top of that i talked to the manager Kurt, he said he would look into it, and he never got back to me! I even called and left him a 2nd message and no return call!!! Employees and managers could care less. Lazy people... lazy company.

Horrible comapny!!! Lazy and incompetent. They have high fees that they do not disclose. Communication is very hard for them. I have dealings with the Rochester NY Homebridge Branch and I would not recommend it. I'm still having to deal with lack of communication in regards to my renovation loan. I wish my first home buyimg experience did not have them in the equation. Your lender suppose to be there to help you along the way. My lender homebridge feels more like a enemy. They do not have your best interest. STAY AWAY from them

Do yourself a favor and don’t get a mortgage with this company! Their customer service is horrible. They never paid my taxes and were not willing to work with me so I had to file a banking complaint to resolve the issue. Stay clear of them as they do not help their customers at all!

Amazing company!!. Knowledgeable and accessible for any questions you have whenever you have them. My wife and I used Brian Belsar and Lora Woodard for both our purchase and refi and they made an otherwise painstaking process seem easy. We recommend them to anyone looking to buy or refinance, do YOURSELF the favor!

They are the worst place to go threw tell me I'm qualified and wait for months and then it was never true so people don't go threw them don't answer calls or emails or even a text they suck big time

horrible experience. I would NOT recommend these guys to anyone. They have dated technology, email issues, they can't email back, they can't return phone calls. Trying to get a mortgage and give them business... and can't even return a phone call? Why should i have to beg and wait weeks and leave several emails and keep trying these guys for a return call on the status. Honestly a joke. On top of that i talked to the manager Kurt, he said he would look into it, and he never got back to me! I even called and left him a 2nd message and no return call!!! Employees and managers could care less. Lazy people... lazy company.

Horrible comapny!!! Lazy and incompetent. They have high fees that they do not disclose. Communication is very hard for them. I have dealings with the Rochester NY Homebridge Branch and I would not recommend it. I'm still having to deal … More

Do yourself a favor and don’t get a mortgage with this company! Their customer service is horrible. They never paid my taxes and were not willing to work with me so I had to file a banking complaint to resolve the issue. Stay clear of them as they do not help their customers at all!