Trustco Bank, Cobleskill, NY

The incompetence of the workers at the Cobleskill Trustco branch is the only thing this bank specializes in. Be WARNED if you are thinking about opening an account here for Mortgage purposes, you might want to question your intelligence moving forward. They will screw up your payments even if automatically withdrawn, hit you with a late fee AND try to say you’ve missed a mortgage payment.

I can't say enough good things about Trustco Bank - Cobleskill Branch. Wonderful people to work with. Steve, the manager is helpful and solves problems quickly and efficiently. All the tellers are personable and easy to work with. A true pleasure in this day and age, when most companies have forgotten how important customer service can be!!!!!

I got scammed out of a LARGE sum of money due to somebody at the Cobleskill NY location "misplacing" it. I have contacted them several times, along with filing complaints with several government agencies. So far, Trustco has done NOTHING to help me get my money back. I want o make sure that everyone is aware of the fact that YOUR MONEY IS NOT SAFE AT TRUSTCO. Perhaps, they need to change the name to Scamco?

I opened an account there last week... They took my money and disappeared.. almost a week later, and no record of any account.. Filing criminal charges now.

Great Bank and friendly staff/manager.

I have been a customer at the Cobleskill branch since they opened. I submitted paperwork to get pre-approved for an auto loan. When it was time for me to purchase the car, my paperwork was never submitted to their corporate headquarters. They wanted me to redo the paperwork, which I did. They took so long to approve my loan, I didn't use TrustCo Bank. I was very disappointed with the bank. I see no reason to use them in the future. I will be taking my money out of their bank.

Worst bank ever. I have been with this bank for close to 35 years. Never been treated so badly. Rude sarcastic person at the desk. Not willing to help in any way. Stay away from trust co. In cobleskill

The incompetence of the workers at the Cobleskill Trustco branch is the only thing this bank specializes in. Be WARNED if you are thinking about opening an account here for Mortgage purposes, you might want to question your intelligence … More