NBT Bank, Johnstown, NY

The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.

They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didn’t work right at the Johnstown price chopper I wouldn’t come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!

Every single time my husband or I try to use their ATM, it doesn't work! It's absolutely ridiculous. I'm calling on Monday to have fees refunded since it's an ongoing issue and we always have to use an alternate ATM!

I go there many times a week and very rarely have that problem. Besides there is another one inside. The staff is very helpful and the lines are never long.

The staff is always helpful and friendly!

The employees at NBT in Johnstown NY are pleasant to do business with. If there's not to many customers needing assistance most if not all will engage in conversation with you. The bank is always neat and tidy. I'm my opinion, Johnstown NBT and there employees are much more helpful then Gloversville NBT. I have been banking with NBT since there inception and have never had any problems with any business I've done with them. Added bonus, while basically all the banks in the area have changed hands and or names, NBT has remained a constant for many many years. Before they became NBT they were Central National and the transition was seamless.

They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didn’t work right at the Johnstown price chopper I wouldn’t come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!

The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.