First New York Federal Credit Union, Niskayuna, NY

I have been using this bank on and off for awhile now. I wanted to take some money out. (Not a lot) This was by far the worst experience I have had trying to take out money for a bank. They were rude to me for not understanding why they could not easily let me take out money. Dissatisfied with the way the staff handles things. Despite having a hard time taking out money I will still use this bank. Because I know it was not the banks fault.

Very quick and friendly...shared tootsie rolls!!

This is a great Community credit union. Our family have been members here for years. Staff are always friendly. It's good to bank somewhere they remember your name.

Good Service. I can always get my notary here without any hassles.

Tellers are very nice and helpful, but bad customer service if you need assistance from someone in one of the offices. I'm glad I closed my account here.

Over the years, I found First New York FCU services to be very prompt and hassle-free. I used their services for an auto loan and checking account. They offered the best auto loan rate at the time and were very prompt to give me the check for my car. I forgot to ask for lien release certificate when the loan was paid off. I even closed my accounts b/c I was not really using them. More than five years later, I walked in to ask for that lien release certificate, with full expectation that it would be long daunting task, requiring several visits, as I was coming back after so many yrs and did not have an active account with them. However, they gave me the certificate literally within 5 minutes of entering the bank!! I could not ask for any better service! I highly recommend them and will be using their services in future.

THIS PLACE HOLDS YOUR MONEY AS LONG AS THEY POSSIBLY CAN EACH AND EVERY TIME! ONE OF THE WORST BANKING INSTITUTIONS OUT THERE! HIGHLY UNSCRUPULOUS BEHAVIOR!

I have been using this bank on and off for awhile now. I wanted to take some money out. (Not a lot) This was by far the worst experience I have had trying to take out money for a bank. They were rude to me for not understanding why they could not easily let me take out money. Dissatisfied with the way the staff handles things. Despite having a hard time taking out money I will still use this bank. Because I know it was not the banks fault.