Trustco Bank, Ossining, NY

Joseph Wallace is as good a personal banker as you can find! He is hands-on and goes out of his way to help in any way possible. We have multiple accounts with Trustco and he brings us up to date on any issues (or promotions) that we should be aware of.

I would like too thank Joseph Wallace the manager in Briarcliff Branch. He is always ready to help me in anyway he can and he goes above and beyond for me when I have any questions or I need anything done I appreciate everything he does and if you’re looking for a branch to switch to or join go to the Briarcliff branch and ask for Joseph Wallace the manager you will not be disappointed, I am very happy with all the results that he has done for me…Happy Customer Marie R P.S He is just a nice guy who looks out for his faithful customers

Joe Wallace was excellent to work with. He was always super responsive and kept us informed about the status of our application all the way to the closing. Joe made a frustrating process easier and was a pleasure to work with. Thank you Joe and Trustco!

The Briarcliff Manor branch is a wonderful place to do business. I am always greeted by everyone and they are so very friendly. Maria is such a pleasure to work with, I always enjoy walking in and seeing her smiling face.

Definitely a great bank, trustful, a lot of benefits and friendly. Excellent customer service

Joe Wallace at Trustco gave us top notch customer service from the very first phone call. He helped me set up a HELOC and was on point explaining all the strategies & options and got us closed out really quickly. Thanks Joe!

Joe Wallace was excellent to work with. He was always super responsive and kept us informed about the status of our application all the way to the closing. Joe made a frustrating process easier and was a pleasure to work with. Thank you Joe and Trustco!

Joe Wallace is impressively energetic, consistently responsive, and genuinely attentive. These are the qualities that are kind of the point of retail banking. He is a credit to the bank and a pleasure to deal with.