Trustco Bank, Poughkeepsie, NY

Sam Mukollari was my loan officer for a recent home purchase, and I had a really great experience. I've used Trustco for three home purchases, and I really appreciate the personal attention and service that I receive. Sam was with me every step of the way, providing expert advice and advocating for me as needed. I always felt like I could call him or pop into the office to ask a question. It's that kind of customer service that keeps me coming back to Trustco. I like feeling like I have a friend who's helping me through the process.

We used Trustco for our original mortgage in 2013 and the process could not have been easier! Last year, Samuel Mukollari called us to inform us of refinancing rate changes. He was extremely helpful during that process and again, our experience was positive - it was done quickly and efficiently and Sam kept us informed of every step along the way. I highly recommend Trustco to everyone needs home financing!

i just open up account from trustco bank and did sigh up for bill pay to make a payment but unforatunely trusco bill pay account has been currently locked i tried calling bill pay susport and i explain to them what happend and they said that my account has been frozen and they said there's nothing else they could so im gonna have to close trusco bank.

Sam Mukollari was my loan officer for a recent home purchase, and I had a really great experience. I've used Trustco for three home purchases, and I really appreciate the personal attention and service that I receive. Sam was with me every step of the way, providing expert advice and advocating for me as needed. I always felt like I could call him or pop into the office to ask a question. It's that kind of customer service that keeps me coming back to Trustco. I like feeling like I have a friend who's helping me through the process.

We used Trustco for our original mortgage in 2013 and the process could not have been easier! Last year, Samuel Mukollari called us to inform us of refinancing rate changes. He was extremely helpful during that process and again, our experience was positive - it was done quickly and efficiently and Sam kept us informed of every step along the way. I highly recommend Trustco to everyone needs home financing!

Working with Samuel has been a breath of fresh air for us at TrustCo. He is willing to research to discover the "why" and "how" procedures work or don't work for us and then offers suggestions that bring results. If we need to look at new … More