CheckSmart, Columbus, OH

I've been going to CheckSmart on Sawmill rd for 2 + years now friendly staff members!Jim Greszczuk

I have bought many money orders here over the years. I know nothing about their check-cashing business. I have always received good service in purchasing money orders. I once bought a credit card there. It did not work any place, but charged you every time you tried UNSUCCESSFULLY to use it. They refunded my money for it, but it was a big hassle​. Do not buy a credit card there.

Wow. I appreciated a small advance that I needed from checksmart, their service is not bad, HOWEVER.... This location is toxic. A lady named Lisa was extremely rude. When I would ask her a question, she had an attitude when getting a response. I understand people have a bad day on occasion but This happened 3 different times at this location. I get people have a bad day but the response “thats above my paygrade” when I ask about a short term loan was rude and I felt disrespected at this location. The last question I asked was if I can pay off my advance at another location just so I don’t have to see or hear such a miserable person and terrible service. Don’t ask her questions and expect a nice attitude. 1 star, and what a lack of effort from an employee I have seen ever, period. A couple others were nice there, but that’s all I have to say.

I used checksmart a couple months ago because I needed some quick cash. At first it was a little intimidated going in there. The idea of going into Checksmart and borrowing any type of funds never Cross my mind due to the bad reviews and what everyone had been telling me about an establishment such as this. I guess I was pretty lucky because my first initial visit I had the opportunities to meet the manager who’s name is Lisa. Lisa helped me out and got me started on a small loan. She was very kind and explained everything in detail about the different options Checksmart offered so that I was making the right decision with what I needed. I understand different establishments have different employees in there but the name and rules should still be the same. I only say that to say Checksmart is not as bad as people may say it is if you plan to pay the money back timely. If you have any questions in regards to doing business with Checksmart I would first call the sawmill location and ask for Lisa because I strongly believe she will help you to the best benefit of you and your needs! P.s) I really don’t write reviews!!!! but had to for this one because she looked out for me so well. Thanks again Lisa !!!!

BE CAREFUL!! I went in to pay off a loan and they ran my card twice (three days before Christmas) leaving me with a negative balance in my bank account and told me with much attitude, it would take two weeks to fix. Incompetent, unprofessional and fraudulent. I reported the transaction to my bank as fraud because they were no help. It completely ruined my family's holiday and no one there would help or take responsibility.

Jennifer was an excellent customer service representative. She made my tranaction quick and easy. Thank you Jennifer for making me feel special!! Your awesome!

Rachel is the nicest best person ever. She help me up with the greendot visa help me with everything on my phone so patience so nice

Despite being a low point in life for me, they made it easy, comfortable, and quick with no judgements. No complaints here as they have always been super helpful!