Professional Financial Services, Columbus, OH

Horrible place to get a loan through. Some staff are rude and argumentative. They'd rather see you fail than actually pay your vehicle off. I had a way better experience with United Auto Credit. I paid my vehicle off with UAC. They are very nice and helpful. PFS, barely wants to help if you get into any kind of bind. I did pay my loan off by selling to CarMax, and got to put money in my pocket as well. CarMax as well as other places such as Carvana are great alternative if issue arise and you need to sell. My credit is great and I'm thrilled to be finished with PFS.

I'm two years into my three year loan, and I've had no problems with this lender. They're courteous, professional, and always willing to answer questions. Couldn't ask for more. Just make your payments on time and keep insurance. Seems simple to me

These people are great. As long as you maintain contact with them when there's a problem, you follow the terms of your contact, (keep your insurance), and pay your payment, they're easy to work with. My late fee is $16 and you have a 10 day Grace period after your due date to not be charged any late fees at all. Anyone complaining about them, didn't fulfill their obligations and are mad because they think they're entitled to more.

I rate them highly because they served me well. The staff has been courteous & accommoding to me. The interest rates are a bit high but that's the price I'll pay for having less than perfect credit. Thank you PFC!!

Got a loan through them and had my car for about a year and some odd months. I just ended up voluntairly surrendering my vehicle because they tacked on an additional $150 "collateral insurance" because my insurance lapsed for a month. When i asked if it could be removed, i was told not unt december 2019. So im expected to pay my car payment, insurance PLUS collateral insurance? They are horrible! Not gonna mention names, but me and one of their office workers always got into it on the phone. I'm very glad i ridded myself of this big headache!

Horrible place to get a loan through. Some staff are rude and argumentative. They'd rather see you fail than actually pay your vehicle off. I had a way better experience with United Auto Credit. I paid my vehicle off with UAC. They are very nice and helpful. PFS, barely wants to help if you get into any kind of bind. I did pay my loan off by selling to CarMax, and got to put money in my pocket as well. CarMax as well as other places such as Carvana are great alternative if issue arise and you need to sell. My credit is great and I'm thrilled to be finished with PFS.

These people are great. As long as you maintain contact with them when there's a problem, you follow the terms of your contact, (keep your insurance), and pay your payment, they're easy to work with. My late fee is $16 and you have a 10 day … More

I'm two years into my three year loan, and I've had no problems with this lender. They're courteous, professional, and always willing to answer questions. Couldn't ask for more. Just make your payments on time and keep insurance. Seems simple to me