Fifth Third Bank & ATM, Defiance, OH

Called to talk to someone about a problem with my credit card. Ended up talking with Tiffany in the Defiance branch who had not a clue about how credit reports worked. She was also the worst person to be doing anything customer service related. She was not helpful in the least!!

I work for mercy as a courier. I come here to drop off money bags and on several occasions they will help people that came way after me first making me least priority. I am still a customer yet I'm treated as a less important customer because they help others first even when I'm there before they are Update they have gotten better at this so I increased there rating to 4 stars very friendly at the least they always are.

Very people friendly.Professionally well done.

Awesome service and everyone is so polite

The staff and service at this location is always top notch! I like fifth third in general. I hate the new app they switched to, the old one was much easier to use and made more sense, but that is not the fault of this particular location, that would be an issue at a different level….however, I’m hoping someone will take note of my opinion….this location gets 5 stars. The app gets 0 stars!

The staff and service at this location is always top notch! I like fifth third in general. I hate the new app they switched to, the old one was much easier to use and made more sense, but that is not the fault of this particular location, that would be an issue at a different level….however, I’m hoping someone will take note of my opinion….this location gets 5 stars. The app gets 0 stars!

Called to talk to someone about a problem with my credit card. Ended up talking with Tiffany in the Defiance branch who had not a clue about how credit reports worked. She was also the worst person to be doing anything customer service related. She was not helpful in the least!!

I work for mercy as a courier. I come here to drop off money bags and on several occasions they will help people that came way after me first making me least priority. I am still a customer yet I'm treated as a less important customer because they help others first even when I'm there before they are Update they have gotten better at this so I increased there rating to 4 stars very friendly at the least they always are.