Premier Bank, Youngstown, OH

Peggy B REALLY helped me and my family out! I am from Texas and had to come for important family reasons, and the fear of having to take over a family members money is already alot, but Peggy really made sure my family was well taken care of from the moment she heard our problem to when she was thanking us for coming in! Thank you so much

It's right down from the mall so it's pretty convenient. Staffed with enough people. I've never had to wait very long. Quick in and out.

Be cautious with these google reviews, the ones posted here are for Home Savings not Premier Bank. After Premier took over the whole idea over customer service and easy banking was over with this establishment. I was with Home Savings for over 10 years almost and loved everything about it from the Mobile banking to the AMAZING staff and management at the Boardman branch location. The ease of banking has been flushed away along with the Home feel environment in person banking. I do not feel the reviews posted here are fair to what the new bank really is and feel if zero stars was possible they would have it. Mobile banking is horrible , in person banking has become a headache and drive through is more a sit and wait through. Very sad to say im looking for a new bank as i write this review, Google needs to remove Home Savings reviews and let the people see what Premier Bank is TRUELY rated at.

I have had a loan here for years, I always go inside with my payment book and check written out to ma ke a payment, the teller asked for my I D, I asked why I’m just making a payment, I gave it to him anyway, he starred at for several minutes, I asked him what he was doing, never processed my payment, I asked for my stuff back, as I was leaving, the other tellers were rude to me

Terrible banking! If you use the drive thru i hope you have nothing planned for the day i mean ive never seen anything like it in my life. Theres nothing convenient about it. Stay away.

The staff at the Boardman Ohio Premier Bank location are the Gold Standard when it comes to customer service! I can't say enough of the attention to detail and the care shown to me and my sister as we navigate various financial needs over the past several months. Every step of the way Michael, Paige and their team have gone above and beyond with their assistance. In a time when it's difficult to get help, this branch office has been there for us on multiple occasions always with a smile and truly caring about helping us get through some difficult issues. Thanks to an incredible team and we so appreciate the care and guidance provided to us making things a whole lot easier!! If you're looking for a bank that doesn't treat you like a number and takes the time to know you....look no further.

Peggy B REALLY helped me and my family out! I am from Texas and had to come for important family reasons, and the fear of having to take over a family members money is already alot, but Peggy really made sure my family was well taken care of from the moment she heard our problem to when she was thanking us for coming in! Thank you so much

Joseph, the teller, has been more than helpful and very pleasant. He remembered my name. Made me feel important.