Refinanced a vehicle with them and they failed to request a copy of my insurance. They apparently sent letters requesting this information months after but didn't bother calling or emailing (because we don't live in the 21st century or anything). Tacked on almost five thousand dollars for insurance, which I already had, then after finally getting a refund, they wouldn't recalculate the two payments (principal vs interest) that were made during this dispute (which I was told they would). Mind you I am a brand new customer and this refinance was handled by one of their managers.. It's not about the hundred dollars or so they swindled me out of, it's the principal of taking care of your customers.
Judy Curtis
3 years ago
My husband became a member in or around has 1972. This bank is always there for us, what ever project we have, whether its a car, or home
improvement. Everytime we need them they are there. (Thanks
Halliburton) Endurance I hope we are members another 30 + years.
The Curtis's
Janet Knapp
3 years ago
Great choice for your banking needs. The staff of very knowledgeable and friendly.
Stuart Smith
3 years ago
Always a good experience, always greeted kindly prompt and friendly service knowledgeable staff
Ashley Jackson
3 years ago
Great customer service! Very knowledgeable.
Michael Mc
2 years ago
Refinanced a vehicle with them and they failed to request a copy of my insurance. They apparently sent letters requesting this information months after but didn't bother calling or emailing (because we don't live in the 21st century or anything). Tacked on almost five thousand dollars for insurance, which I already had, then after finally getting a refund, they wouldn't recalculate the two payments (principal vs interest) that were made during this dispute (which I was told they would). Mind you I am a brand new customer and this refinance was handled by one of their managers.. It's not about the hundred dollars or so they swindled me out of, it's the principal of taking care of your customers.
Sarah Howe
2 years ago
Courteous friendly people who are experienced and professional
Judy Curtis
2 years ago
My husband became a member in or around has 1972. This bank is always there for us, what ever project we have, whether its a car, or home
improvement. Everytime we need them they are there. (Thanks
Halliburton) Endurance I hope we are members another 30 + years.
The Curtis's
Michael Mc
3 years ago
Judy Curtis
3 years ago
Janet Knapp
3 years ago
Stuart Smith
3 years ago
Ashley Jackson
3 years ago
Michael Mc
2 years ago
Sarah Howe
2 years ago
Judy Curtis
2 years ago