U.S. Bank Branch, Florence, OR

This is the slowest branch I've ever been to. I've never seen more than 2 tellers at the window whenever I've been there, and often times one of them will be on the phone. There are always 3 lines open in the drive-thru. One of them is dedicated to an ATM. Prepare to wait, and DON'T go on your lunch hour unless you plan on eating in your car.

My husband and I use this bank. We first started with US Bank in Patterson, CA, then when I retired, moved up to Florence, OR. A year or so later, much to our surprise, one of the Patterson Tellers, Lisa, moved up here too! :) We like the people who work in this bank. They have been very helpful to us.

I was planning to open an account with this bank so I telephoned them just now. No one answered the phone after 20 rings. Yes, the number I dialed was correct because I just clicked on the number on their website on my phone. That is absolutely disgusting customer service if you don't even have some kind of answering service or recording to pick up after three or four rings. Who the hell would ever bank with these people?

I’m very happy with your great customer service they are always friendly even when they are busy. I first met Lisa and she’s great, then I met Jesus and he’s been very helpful and friendly.

One of the nicest branches I have seen. Very helpful people and they even have a coffee pot for their customers.