Academy Mortgage, Hermiston, OR

We were very happy with the whole process as it was very straightforward with plenty of communication putting us at ease from start to finish of buying our home. Thank you again to Holly and her team!

Had a previous loan take over 2 months and then fall apart, working with Holly and her team was night and day different and we are now in a great home. Easy to work with and very friendly.

As a realtor, I highly recommend Holly and her team as lenders. Efficient, personable, and overall helped make our clients home purchase go smoothly without a hitch! :)

Holly and her team have been awesome to work with. Very helpful.

Had some great customer service, and also bad customer service. PROS: Local lender, a couple employees Shelby and also Holly (when available) were extremely helpful. Willing to work with a new construction home ever changing completion date. CONS: First time home buyer beware, experienced buyer probably okay. Felt like dropping this company multiple times because I kept asking questions (first time home buyer) and got passed around like a basketball . One employee kept giving me vague answers and very "political" answers to questions, which made me frustrated, when all they had to say from the start is "That kind of question should be answered by the main Lending agent". A lot of head aches could have been avoided if they were clear and honest from the beginning, but felt like I had to constantly dig for the answers. The only reason I kept with this company in the first place, was because they did a "high pressure sales" type situation were it felt like if I didn't keep this company, they implied I'd lose my home/reservation for a new home. I was informed that the builder would not work with any lenders expect local ones, which now looking back on, not sure if it was a lie or not. Overall, this company had some great experiences and did provide help, but only after asking multiple times, to multiple people. So I take it as great learning experience, but caution any other first time home buyers from using this lender.

I highly recommend Holly & her team because of there incredible commitment to her clients. Holly & her team are compassionate, kind, honest people how genuinely have your best interest at heart. As my wife & I went through the loan process, Holly & her team communicated transparently and offered valuable insight along the way. Turns out purchasing a home isn’t as stressful as one thinks with the right team on your side! Thank you, Holly & team!

As realtors we are always looking to work with loan agents who are responsive and knowledgeable. Sheila was incredibly helpful and knowledgeable throughout the entire process. We had an interesting situation during the process that required us to shift gears quickly and Sheila did not skip a beat.

As a Realtor I find working with Loan Officers like Julie to be a blessing! I never have to worry about following up with Julie to be sure that she's got everything lined out for closing. She stays on top of it all, she's great at communication throughout the transaction with myself and my Buyers and I always have some of the smoothest transactions with her! I highly recommend using Julie when you are looking for a new home.