Valley 1st Community FCU, Monessen, PA

Highly recommend!! My experience was 100% positive the moment I stepped into the lobby. I went to refinance loan & Kim (kind, caring, professional & very efficient...rare in this industry) suggested refinancing my car loan as well, saving me a total over $300 a month! We all want to save $, especially these days, and some of us still value personal customer service. Thank you!

I have been a member at this bank for a few years. I have my mortgage through them. Also most recently I refinanced 2 motorcycles and my truck through them. The process was extremely easy and beneficial. Tina was very accommodating and professional. She went above and beyond throughout the entire process. She was nothing short of professional, flexible, and prompt. They have a text program which makes for an easy process while I was at work or busy during my days. I'm also in the process of switching to them for my primary checking account. I would highly recommend this bank. They are always pleasant and professional!

I just want to say how amazing my experience was at valley 1st. I worked with Kim Hall and she made my overall process so easy. It was like I was having a conversation with a friend. She answered All of my questions in a professional manner and even gave me tips and advice for my future finances. It’s extremely hard to find good customer service and without a doubt I give my overall experience 10 stars. If you need help with a loan in financial advise please don’t hesitate.

Always friendly and professional. Jennifer was able to qualify me for a consolidation loan. I’ve had them for my banking needs since July 2012. No complaints!

Went to Tina for an auto loan and it couldn’t of went smoother

This credit union has very limited services . They need a signature to do almost every transaction. Waste of time for the most part .

Highly recommend!! My experience was 100% positive the moment I stepped into the lobby. I went to refinance loan & Kim (kind, caring, professional & very efficient...rare in this industry) suggested refinancing my car loan as well, saving me a total over $300 a month! We all want to save $, especially these days, and some of us still value personal customer service. Thank you!

I have been a member at this bank for a few years. I have my mortgage through them. Also most recently I refinanced 2 motorcycles and my truck through them. The process was extremely easy and beneficial. Tina was very accommodating and professional. She went above and beyond throughout the entire process. She was nothing short of professional, flexible, and prompt. They have a text program which makes for an easy process while I was at work or busy during my days. I'm also in the process of switching to them for my primary checking account. I would highly recommend this bank. They are always pleasant and professional!