I've been with PALCO for over 20 years and can say that they have exponentially gone down hill lately. For starters, they still aren't open on Saturdays and that alone is a huge hinderance on any hard working person. This is also the only account I have (bank or credit card) that's been hacked multiple times. Their loan process is severely outdated as well, tried to purchase a new truck and all they would do is an 80% loan at 11% interest... went right to another credit union and got a 100% at 5%. Lastly, even getting ahold of anyone there is a task, just this morning trying to dispute another fraudulent charge I was instructed to call another company to do so. I would honestly steer clear if you have the choice.
Jeff Hamilton
1 year ago
Opened up a new account and signed up for a credit card and auto loan. Very friendly and helpful staff. Also cant beat the rates.
Jillian Zeisloft
1 year ago
Always friendly and fast service! The staff really treat you like family.
Lori H
1 year ago
My home based CU is in Michigan, however, due to my moving to PA, I use shared branching, and Palco is one of the ones I use. Right from day one, everyone there has been very friendly and helpful. After going in just a few times, I was caught off guard when they asked me about my upcoming wedding, not too many places remember little details like that, needless to say, things like that make you feel important. I highly recommend this CU!
Linda Egli
1 year ago
I have never been to a better Credit Union then Palco Federal Credit Union. They are always there for you, they help you with your questions and concerns. They walk you through the whole process of getting you started with the team. They are all part of the family. We love you all at the Muncy Branch. Thank you for all your help and support.
Thanks again, Linda Jean Egli
Wes Crawford
4 months ago
I've been with PALCO for over 20 years and can say that they have exponentially gone down hill lately. For starters, they still aren't open on Saturdays and that alone is a huge hinderance on any hard working person. This is also the only account I have (bank or credit card) that's been hacked multiple times. Their loan process is severely outdated as well, tried to purchase a new truck and all they would do is an 80% loan at 11% interest... went right to another credit union and got a 100% at 5%. Lastly, even getting ahold of anyone there is a task, just this morning trying to dispute another fraudulent charge I was instructed to call another company to do so. I would honestly steer clear if you have the choice.
Lori H
4 months ago
My home based CU is in Michigan, however, due to my moving to PA, I use shared branching, and Palco is one of the ones I use. Right from day one, everyone there has been very friendly and helpful. After going in just a few times, I was caught off guard when they asked me about my upcoming wedding, not too many places remember little details like that, needless to say, things like that make you feel important. I highly recommend this CU!
Meg McRae
4 months ago
Just wanted to make the bank aware that the white font on website is very hard to read.
Wes Crawford
1 year ago
Jeff Hamilton
1 year ago
Jillian Zeisloft
1 year ago
Lori H
1 year ago
Linda Egli
1 year ago
Wes Crawford
4 months ago
Lori H
4 months ago
Meg McRae
4 months ago