ACE Cash Express, Pittsburgh, PA

Just had the most amazing time from Ms. Shakira and Ms. Jamie. They calmly and patiently explained the entire process for me, and helped me figure out an issue with my withdrawal limit. I'll definitely be coming back here next time!

Shakira was WONDERFUL and welcoming. I look forward to doing business here again.

Arrived at this location at 630pm and was greeted with grunts and attitude. My account was hacked and a blocked was placed on my card and I was in need of a temporary card. The store was getting ready to close at 7pm which I was well aware of. The lady that was waiting on me was very rude and disrespectful. She called the customer service number unwilling and was told that there was a block on the card and the customer needed to contact customer service. When I asked her how to go about that she replied YELLING “CALL THE NUMBER ON THE BACK OF THE CARD!! Throwing her hands in the air as if I was irritating her with my question! We FITTIN TO CLOSE AND THIS IS TAKING WAY TOO LONG” and I’m trying to get out of here! Excuse me?? I asked her if she was ok and she stated that she’s doing great it’s time for her to GET OFF! .. I told her to give me back my paper and I will go to another location and to try to have a better day! I work in corporate American and know that if a customer is in the building you should at least try to service them. Without all the extraness and attitude! It was ok , that she couldn’t resolve my issue due to time. But the attitude was way out of line. All she had to do was say miss we are getting ready to close and this may take a while can you please come back in the morning!

Jamie was a fantastic help. Easy to work with. Highly recommend. Great and fast service.

Jaimie was awesome! She was friendly, and went above and beyond!! I recommend this service and would choose this over a bank anyday. Thanx Jaimie!!

Great service was in and out in minutes. Jimmy was such a great help, I will be returning hopefully when he is working again to do more business

Amber was amazing! Very, very well with customer service & explained everything about money orders I had no clue about. Thank you so much!!

Jimmy helped me out set up a new card he was very helpful he is a asset to your company aa