Truist, Valley View, PA

Terrible customer service. Had a 10am waited til 11 then Katrina said to me if you can wait a while longer yet I will see you, but I want to take care of this customer first. But during my wait he told me that he had a 10:30 appointment. So I was nice enough to say no, I can go somewhere else. Exactly what I did. Called Wells Fargo and got appt later that day and they took care of me. At least they have customer service.

Since the merge with Truist, I’ve had nothing but issues. Can’t you get things in order? You even have my contact information wrong. You send a password code to my job instead of my phone number.

Happy to have a great B B & T Bank in our valley. From the competent tellers and manager, they are always there to help with a friendly smile, which always makes you feel welcome and important. Another great feature is the drive through service combined with the beauty of the Bank, which totally makes it a great Bank to do business with. Signed: Hubco Transport LLC

This is a great bank with a wide variety of personal and business services that give rise to their good customer service. Always greeted with a friendly " Welcome to BB&T." Also, while traveling around PA it's nice to have BB&T branches in almost every region. Online Banking is TOP NOTCH!

Will you guys get a new ATM machine already? Three times I came to this ATM Weeks apart and there was somebody working on it.! What are the odds of that happening? Get a new ATM machine already. Edit: this is the 4th time I came to this ATM now and there is someone working on it! Unreal! Edit: I politely explained to the teller lady that this machine is never working and it's my 4th time here. She knew they were having issues and we're working to correct. I was given a voucher for my inconvenience. Good gosh, I'm hoping the next time I come over here this machine is working..

Terrible customer service. Had a 10am waited til 11 then Katrina said to me if you can wait a while longer yet I will see you, but I want to take care of this customer first. But during my wait he told me that he had a 10:30 appointment. … More

Happy to have a great B B & T Bank in our valley. From the competent tellers and manager, they are always there to help with a friendly smile, which always makes you feel welcome and important. … More

This is a great bank with a wide variety of personal and business services that give rise to their good customer service. Always greeted with a friendly " Welcome to BB&T." Also, while traveling around PA it's nice to have BB&T branches in almost every region. Online Banking is TOP NOTCH!