OneMain Financial, Williamsport, PA

I DO NOT RECOMMEND THIS COMPANY TO ANYONE! If you need to apply for a loan please seek other options. This is not a company you want to deal with. Also please read the reviews because i am now seeing people with the same problems and issues. Please do your research before applying with this company!

Very simply put it was a wonderful stress free experience. I arrived early for my appointment with Joe while he was at lunch. but others in the office worked with me until Joe returned and we finished the process It was a pleasure to see everyone working as a team to get the job done. Any future needs I may have I now know where to go and I will talk to friends to let them know what a great experience I had

Every person in that office is rude and unprofessional. The manager, Teresa is the worst! We refinanced to get out of that office and their employee, Jennifer, gave our bank the wrong address on purpose so our cashiers check was late getting there and they harassed us one last time. Unfortunately for them our bank was smart and called them. Not to mention we were in the bank and they were on speaker with our loan officer present when they tried to lie and say they didn't give them the wrong address.

Do not do business with this office in Williamsport. They have one representative by the name of Jennifer who will make your life miserable. They do not allow you the grace period if you do not make the payment on the due date like most companies do; they begin to hound you right away and will call you 3 or 4 times a day. Its company harassment.

Called them 2 weeks ago to try to get a loan to buy a house for cash its a 90k house that is offers to me for 25k i applyed for a loan for 25k using my credit and my girlfriend income and then called them and they sed they could give me 2,800 but if i have a nother co signer i could get up to 19k called them today will a co signer my sister and they re-applyed me for a loan and put me as no income and my sister as no income and took my girlfrend off the loan .making me look like i was trying to get a loan with no income so now they have hit my credit and can not do anything. The place is a joke and i hope any on that gets aloan from them takes the money and runs and they dont have a dam dime and have to close

Another poor customer service interaction with another company. The list goes on! But I keep reviewing my interactions. This company was made aware my family was trying to sell a vehicle we recently were putting up for collateral before we put it up for collateral. The pictures we sent them even had for sale signs in the window. We were never told how to get the title if we wanted to sell it. Once the loan was processed my wife and I realized after a few weeks we were not going to use the loan for the purchase we were planning on making, so we simply paid off the loan It has now been 6-7 weeks later, mind you that we were not made aware of the process to get our title back for our vehicle, but we also have been waiting this long with no answers as to where our title is. They deal in deception and dont care about customers. We had our vehicle sold weeks ago but cannot sell it because of this title issue and may lose out on a potential sale. We have called this company numerous times and I even had to get stern with them to get an actual answer that in the end didn’t make sense. 0 stars

I would like to update my other review of this business. Today Beth, the Williamsport manager, helped a frustrated customer in myself to get answers I have been seeking for months. Thank you again Beth!!

Was easy and quick to get the money. Staff was very helpful and kind. Would recommend them to my family and friends.