First Interstate Bank, Belle Fourche, SD

Place is always looking for a way to charge you with a service fee. They changed there policy February of this year too start changing more.. why other companies are looking to save you money in these hard times this bank is looking to take your money anyway I can.. 5 dollars dont seem like much a month but when it was free for the last 4 years.. now if my account drops below 250 for every a day throw out the month I'll get the service fee. In this hard times it hard to keep 250 dollars in your account at all times.. I think they need to think about there customer more.. and not just the rich ones either.

Why was I asked for a different form of I.D. when presenting a federally issued tribal identification card and informed that I would be required to present an additional form of I.D. if ever doing a transaction of over $1000? I have never been informed of this by any other financial institution ever.

They are always rude to me, they make me feel like I am stupid whenever I call/go in the bank to make a payment. It's gotten to the point where I'd rather drive to the bank in spearfish then deal with the tellers at the one in Bell.

They are all friendly and helpful. All my questions and concerns were answered quickly and easily. The on line banking took a couple of times to use and I like it now.

It's been my bank for over a decade; warm, friendly, knowledgeable

This is what they say, "We truly value and appreciate your business." The reality seems different. After more than thirty years as a customer of THIS branch I am now mostly treated like a stranger when I walk in. There is a very high recent turn-over of employees that contributes to this.

Place is always looking for a way to charge you with a service fee. They changed there policy February of this year too start changing more.. why other companies are looking to save you money in these hard times this bank is looking to take your money anyway I can.. 5 dollars dont seem like much a month but when it was free for the last 4 years.. now if my account drops below 250 for every a day throw out the month I'll get the service fee. In this hard times it hard to keep 250 dollars in your account at all times.. I think they need to think about there customer more.. and not just the rich ones either.

Why was I asked for a different form of I.D. when presenting a federally issued tribal identification card and informed that I would be required to present an additional form of I.D. if ever doing a transaction of over $1000? I have never been informed of this by any other financial institution ever.