Service Loans, Dayton, TN

I've gotten loans with them nearly 10 yrs ago, I tried to recently get one and the lady said she could do an application over the phone, I thought highly of that, so I give her all the information and she says she is going to go ahead and call my work to verify, she calls back to tell me she called my mom and mom says I don't live with her 'smh' .....so are yall a loan agency or detectives?

Absolutely the worst customer service I’ve ever dealt with. Will threaten to come to your house with police(illegal) they can’t do this. And literally they violate all the laws of the CFSA. I hope this company goes under. One manager was fired after I reported her for threats and now the new manager is doing the same. And I can say my husband wasn’t even 2 weeks past due and had a promise to pay. Then the next go round after he got caught up, we split up and I let them know we’re going through a divorce and she threatens me with the cops again even though it’s not my loan and I’ve told her he no longer lives there. I’m appalled by their business. If you can go elsewhere, you’d be much better off. I promise. And this new manager I’m talking about is Renee, and is just as bad as the last one.

100% customer service is HORRIBLE! If you're late on a payment, agents will call non-family, including family of ex spouses whom you experienced domestic violence with (which, btw, was never included with sign on paperwork), and there is zero empathy or trying to work with you. They obviously do not want recurring customers.

At first some staff members seemed to be a bit rude but after going to the office and speaking face to face with the manager I found that wasn't the case at all . They will gladly work with you and understand any situation if you provide them with the information needed . I would highly recommend this loan company to others !

Horrible customer service smart ass’s in office. Won’t stop harassing everyone I know they get on my social media’s and call friends on it. Don’t do it not worth it

Absolutely the worst customer service I’ve ever dealt with. Will threaten to come to your house with police(illegal) they can’t do this. And literally they violate all the laws of the CFSA. I hope this company goes under. One manager was fired after I reported her for threats and now the new manager is doing the same. And I can say my husband wasn’t even 2 weeks past due and had a promise to pay. Then the next go round after he got caught up, we split up and I let them know we’re going through a divorce and she threatens me with the cops again even though it’s not my loan and I’ve told her he no longer lives there. I’m appalled by their business. If you can go elsewhere, you’d be much better off. I promise. And this new manager I’m talking about is Renee, and is just as bad as the last one.

100% customer service is HORRIBLE! If you're late on a payment, agents will call non-family, including family of ex spouses whom you experienced domestic violence with (which, btw, was never included with sign on paperwork), and there is zero empathy or trying to work with you. They obviously do not want recurring customers.

I've gotten loans with them nearly 10 yrs ago, I tried to recently get one and the lady said she could do an application over the phone, I thought highly of that, so I give her all the information and she says she is going to go ahead and call my work to verify, she calls back to tell me she called my mom and mom says I don't live with her 'smh' .....so are yall a loan agency or detectives?