This is an absolute ridiculous credit union. The manager Maria is very opinionated and when I arrived before other customers I was told to leave the office so they could help someone who came in AFTER me. I was also told I could not have a debit card to my account that the only way I could withdrawal money was to come inside. I also disputed transactions that the manger Maria refused to send the paperwork in and was accused of lying! This credit union is not recommended! Been here for over an hour waiting for them to help people who came after and then when I told them I was here first, the manger told the employee Brooke to help her first anyways!
C Ayala
1 year ago
went in on a Friday to open an account, apparently they had ran out of debit cards. Did not call me until the following Tuesday to go pick up my debit card.Slow staff no since of urgency.
staff is knowledgeable, but lack sense of urgency. Only opened from 9-4 on Mon-Thu // which is not convenient if you work 8-4 // Fridays are opened til 6pm so it does get very busy and understaffed during those hours.
George Kitchen
1 year ago
PLEASE REFUND MY MONEY SINCE ALL LOANS ARE ON HOLD UNTIL FURTHER NOTICE. I WAS ALSO TOLD THAT CENTEX WOULD START LOANS BACK JUNE FIRST. I RECIEVED A PHONE CALL MAY 29TH, THAT THE COMPANY HAD A LOAN THE PREVIOUS NIGHT TO NOT GIVE LOANS STARTING JUNE 1ST.SO WHEN LOANS START BACK. THE CORSICANA BRANCH HAVE NO ANSWER.
Courtney Amick
1 year ago
Perfect customer service over the phone, every single time. With the phone app and their customer service, I never have to go to the bank.
allthethings
1 year ago
Says they are open but the door is locked. I called them and an automated voice came on saying they were closed but would re-open at 9am. But it's currently 9:10 am...
Joseph Watkins
5 months ago
This is an absolute ridiculous credit union. The manager Maria is very opinionated and when I arrived before other customers I was told to leave the office so they could help someone who came in AFTER me. I was also told I could not have a debit card to my account that the only way I could withdrawal money was to come inside. I also disputed transactions that the manger Maria refused to send the paperwork in and was accused of lying! This credit union is not recommended! Been here for over an hour waiting for them to help people who came after and then when I told them I was here first, the manger told the employee Brooke to help her first anyways!
Mike Cranston
5 months ago
Every time I do business with these guys, they remind me why I still do the majority of my banking with an out of state bank. If there apologies we're honest, they'd go showing like, "I'm sorry that this would seem like a simple request, let me find a way to complicate the process for you"! Grrr...
C Ayala
5 months ago
went in on a Friday to open an account, apparently they had ran out of debit cards. Did not call me until the following Tuesday to go pick up my debit card.Slow staff no since of urgency.
staff is knowledgeable, but lack sense of urgency. Only opened from 9-4 on Mon-Thu // which is not convenient if you work 8-4 // Fridays are opened til 6pm so it does get very busy and understaffed during those hours.
Joseph Watkins
1 year ago
C Ayala
1 year ago
George Kitchen
1 year ago
Courtney Amick
1 year ago
allthethings
1 year ago
Joseph Watkins
5 months ago
Mike Cranston
5 months ago
C Ayala
5 months ago