OneMain Financial, Katy, TX

WORST EVER! They prey on desperate people and take advantage of them with extremely high interest rates. Depending on monthly payments, the loan will get bigger and bigger. If you're not careful you'll never pay them off; literally! They're the kind of company that repeatedly changes name because people realize how bad they are.

Kimberly in the Katy office is awesome. Fast, helpful, courteous ! I be back. This is my 3rd loan with One Main !

Just want to share that this location is very unprofessional. I paid a loan off early and was given the run around for a $200 refund. First I was told I would be given a call to pick the refund up, then I was told it had to be mailed. After not receiving it in the mail I was told it was in the office (supposedly left on someone's desk). I then had to make that third trip to pick up my refund check. Everyone in the office is pointing the finger at an employee that is new. We talked to a supervisor the first time the issue arose so it had nothing to do with a new employee and everything to do with horrible customer service. Everyone have different experiences and that is understood. Please read the reviews to see how people have been treated before using this office.

Kimberly was very helpful with all my questions, she is so kind excellent service.

Be extremely careful giving them your bank account numbers for automatic withdrawals of payments. One of the employees at this branch executed a fraudulent debit of my account for over $500.

Very difficult to work with. Would not recommend. Transfered position to another state. They are acting like I just got the job. Go elsewhere

WORST EVER! They prey on desperate people and take advantage of them with extremely high interest rates. Depending on monthly payments, the loan will get bigger and bigger. … More

Most exasperating, unprofessional experience I’ve ever had. The young man with whom I had to deal (his last name is Wilson) wasn’t conversant with his company’s closing procedures and was extraordinarily rude to me (an elderly widow). When … More