National Bank & Trust, La Grange, TX

I was sent a 1099-INT for 2021 back in February. I do not have an account in my name at this bank. The IRS says I am delinquent on paying the taxes on this interest. I have called the bank several times over the past two months to get them to correct this mistake. They always tell me they will take care of this issue but have not done so. I do not think they know how to correct this mistake.

Don't ever get there at 4:59 or 5 on the dot. They will shut blinds and not take a second to help you. Ridiculous

Not only have I received such outstanding customer service from NBT, they continue to improve and update their banking services so that I can easily manage my accounts anywhere I go. I feel confident trusting them with my finances, and the staff is always so friendly and willing to assist me.

NBT is now offering Customized Service! The Bank is learning and adding new ways to take care of all It’s customers!

All the reviews on this look scripted except for the one negative review. Was gonna come here to bank but won’t be now cause they seem sketchy. Thanks for the warning Eli Brown.

Monica was so friendly and prompt in assisting me with opening a checking and a savings account. I wish I would have started my NBT account sooner had I known the excellent customer service they provide. Go see Monica for all of your banking needs.

I was sent a 1099-INT for 2021 back in February. I do not have an account in my name at this bank. The IRS says I am delinquent on paying the taxes on this interest. I have called the bank several times over the past two months to get them to correct this mistake. They always tell me they will take care of this issue but have not done so. I do not think they know how to correct this mistake.

Not only have I received such outstanding customer service from NBT, they continue to improve and update their banking services so that I can easily manage my accounts anywhere I go. I feel confident trusting them with my finances, and the staff is always so friendly and willing to assist me.