CashMax Title & Loan, Leander, TX

Rob a bank before going to them. Absolutely loathe this place and will never go back. They started out friendly then would call be days before payment was due to ask if I wanted to make a payment. They were courteous when I contracted COVID and could not work and they agreed to give me a few additional days then deposited my check anyways as if I was in default. Corporate office fixed the issue. Then they e-mailed me telling me I was past due because I didn't sign the refinance contract BUT they got my money. Then they changed the due date and told me I was late. Now, because my next due date falls on a holiday, they want me to pay two days earlier. I never told them I get paid early around holidays. I specifically told them I get paid after. So Corporate wants to catch an attitude with me because I don't want to pay early as if a holiday affects online payments. If there is a next time, I'll take my chances robbing a bank.

The service at this store is amazing, Jaqueline provided me with the best service she is calm and collected, and patient when I needed my loan, she takes time to understand the situation and gets the job done.

Jaqueline helped me with my loan, she takes her time and she is extremely sweet! She got my loan done super fast and had me on my way.

Nichole David was awesome and great she helped me a lot. She kept me informed and when I need help with delaying my payment she work her hardest to let me make it on the next payment round. I really appreciate it since I had to quarantine for 2 weeks and my paycheck was low. Wish they had service like that with other places.

Quick easy process with great staff! Nicole was great, quick at her job while maintaining a great conversation! Didn’t feel like I was getting a loan at all! Loved the process would recommend!

Wasted my time. I emailed all my required documents 4 hours ahead of time, just to come into the store and have my time completely wasted. My information should have been printed out and ready to go , and if anything was missing and any issues appeared, I should have been notified ahead of time. Especially with the store being as empty as it was. Now I have to drive 30 minutes home with no cash in my pockets though I was “ pre approved “. Stay away from them at all cost. I had a much better and experience at the college station location, when my income and everything else was the same, and I was approved.

Nichole David was awesome and great she helped me a lot. She kept me informed and when I need help with delaying my payment she work her hardest to let me make it on the next payment round. I really appreciate it since I had to quarantine for 2 weeks and my paycheck was low. Wish they had service like that with other places.

Rob a bank before going to them. Absolutely loathe this place and will never go back. They started out friendly then would call be days before payment was due to ask if I wanted to make a payment. They were courteous when I contracted COVID and could not work and they agreed to give me a few additional days then deposited my check anyways as if I was in default. Corporate office fixed the issue. Then they e-mailed me telling me I was past due because I didn't sign the refinance contract BUT they got my money. Then they changed the due date and told me I was late. Now, because my next due date falls on a holiday, they want me to pay two days earlier. I never told them I get paid early around holidays. I specifically told them I get paid after. So Corporate wants to catch an attitude with me because I don't want to pay early as if a holiday affects online payments. If there is a next time, I'll take my chances robbing a bank.