The First National Bank of Livingston, Livingston, TX

This bank puts a daily limit on your debit cards, so it’s hard to make large purchases. No one is available on holidays or after business hours to if you need help with a card or to make a large purchase. My husband has had to have his debit card replaced 3 times in the past year or so due to a malfunctioning chip. I called and spoke with someone about an issue eleven days ago. The employee who answered the phone did not fix the issue, but eventually asked if I’d like a branch manager to give me call back and help. I gave her my phone number and, eleven days later, no one has called me. So I can understand the issues with the card chips, the unavailable hours, and the daily purchase limit being downsides of banking with a small-town bank. However, if they can’t even be bothered to call you back, then what are the benefits? I don’t recommend banking here.

Honest and friendly banking. Employees that care and handle business quickly and efficiently. Best bank in Polk County, hands down!

Fast, Friendly, Hometown feel, but professional & lots of services offered. I’ve used them since 2010 and never had an issue.

Always helpful and nice staff ☺

Very nice and comfortable lobby great bank.

Times of operation need to be changed, they're not correct. I showed up at 7:30am expecting the bank to be opening like the listing said and the hours on the building say 9! Very frustrating for people trying to plan around a visit to the bank.

This bank puts a daily limit on your debit cards, so it’s hard to make large purchases. No one is available on holidays or after business hours to if you need help with a card or to make a large purchase. My husband has had to have his debit card replaced 3 times in the past year or so due to a malfunctioning chip. I called and spoke with someone about an issue eleven days ago. The employee who answered the phone did not fix the issue, but eventually asked if I’d like a branch manager to give me call back and help. I gave her my phone number and, eleven days later, no one has called me. So I can understand the issues with the card chips, the unavailable hours, and the daily purchase limit being downsides of banking with a small-town bank. However, if they can’t even be bothered to call you back, then what are the benefits? I don’t recommend banking here.

Honest and friendly banking. Employees that care and handle business quickly and efficiently. Best bank in Polk County, hands down!