Lendmark Financial Services LLC, Odessa, TX

Let me tell you about this place MARTHA, the branch manager is unable to follow instructions, and delete a payment method AFTER being told multiple times to do so. With her ignorance, $446 was taken out of my account (be mindful that I do not have a loan with Lendmark) a month after a one time payment was made. This $446 withdrawal left my account in the negative ON A FRIDAY! Not just any particular Friday, a Friday where I had a sick kid ($40 visit to Urgent Care determined it was strep). A Friday where I had to take a test for work. A Friday where I had to drive 2 hours to an orthodontist appointment. MARTHA refused to refund my money and here it’s Sunday and I’m still in the negatives. MARTHA also hung up on me which resulted in me calling corporate. The pleasant woman I spoke with from the complaint department was great enough to let me know that since the person with the loan with Lendmark wasn’t on my bank account, MARTHA was not supposed to do an auto withdrawal. If I were closer to Odessa instead of all the way on the other side of Texas, Ol’ MARTHA and I would have been face-to-face. I cannot wait to speak with her superior, and I HOPE to high Heavens she is F-I-R-E-D!

I put in an application for debt consolidation cause I barely started a job and everything due at once. My husband told me to try them cause they seem legitimate and trustworthy. Not in the least after giving me hope and able to breathe after going into their office to close the deal and I sign the documents and get the checks in my hand. 20 mins it took after leaving their office for them to rip my only hope I had away cause they needed proof of child support after days of calling and then going in their office not once saying they needed that proof. I won’t be recommending any one to them and every i told saying that was a miracle i will be taking those words back. This place deserves 0 stars.

Let me tell you about this place MARTHA, the branch manager is unable to follow instructions, and delete a payment method AFTER being told multiple times to do so. With her ignorance, $446 was taken out of my account (be mindful that I do not have a loan with Lendmark) a month after a one time payment was made. This $446 withdrawal left my account in the negative ON A FRIDAY! Not just any particular Friday, a Friday where I had a sick kid ($40 visit to Urgent Care determined it was strep). A Friday where I had to take a test for work. A Friday where I had to drive 2 hours to an orthodontist appointment. MARTHA refused to refund my money and here it’s Sunday and I’m still in the negatives. MARTHA also hung up on me which resulted in me calling corporate. The pleasant woman I spoke with from the complaint department was great enough to let me know that since the person with the loan with Lendmark wasn’t on my bank account, MARTHA was not supposed to do an auto withdrawal. If I were closer to Odessa instead of all the way on the other side of Texas, Ol’ MARTHA and I would have been face-to-face. I cannot wait to speak with her superior, and I HOPE to high Heavens she is F-I-R-E-D!

I put in an application for debt consolidation cause I barely started a job and everything due at once. My husband told me to try them cause they seem legitimate and trustworthy. Not in the least after giving me hope and able to breathe after going into their office to close the deal and I sign the documents and get the checks in my hand. 20 mins it took after leaving their office for them to rip my only hope I had away cause they needed proof of child support after days of calling and then going in their office not once saying they needed that proof. I won’t be recommending any one to them and every i told saying that was a miracle i will be taking those words back. This place deserves 0 stars.

Thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!