I called this morning to see what documents are needed for a loan and spoke to Angelica. When I got up to the store, she told me it would be just a moment since she was a helping another customer. That was fine, and I waited my turn. When I got up to the counter, then and only then did she tell me that their systems were down and she wasn't able to process any loan documents. She didn't mention that on the phone when I called, nor when she greeted me. She did mention that the Plano location (20 minutes away) had working systems. It would have been nice to have that information provided when I called or when I came in at first. It's very poor customer service to omit important information.
Angela Roden
1 year ago
I LOVE the service I receive when I go into this store the girls are all awesome and very sweet and caring !
Mr Beast #1 fan
1 year ago
How much is the burger fries and drink combo meal at McDonald’s?
Leah Defrane
1 year ago
They went above and beyond to help
Cherry Sanders
1 year ago
Barbara Amber-Kitts
4 months ago
Very friendly and knowledgeable. I would recommend the cash store to everyone.
LaFaydra Scott
4 months ago
I had an Amazing experience everything was explained thoroughly and I recieved my funding when I was in a crunch .
Destiny Renee
1 year ago
Angela Roden
1 year ago
Mr Beast #1 fan
1 year ago
Leah Defrane
1 year ago
Cherry Sanders
1 year ago
Barbara Amber-Kitts
4 months ago
LaFaydra Scott
4 months ago
Tiffiney Anderson
4 months ago