I almost feel bad giving this review. Don is great he was super nice and provided a lot of knowledge for someone that was a first time home buyer. However, he gave up. The minute my boyfriend and I weren't instantly approved, I didn't get a response back and the whole demeanor of our conversations changed. We were looking at buying back in July and we closed on a house in August. I would have prefered to use CBM but I am thankful another mortgage company got us in and approved with fairly no issues. I appreciate the help and how they overcame obstacles. CBM saw we might be a little less than ideal customers and pretty much was like nah we aren't gonna deal with these people. I just wonder why that was. Clearly we were able to get a loan and afford a mortgage. Slightly disappointing consider how lovely the staff is and the wonderful things i had heard from a close friend. I just would have appreciated a little more effort. I guess that's why they tell you to shop around with companies.
April Rice
1 year ago
Don and his team are the best! They looked out for my interest and was always communicating and keeping me informed of the status. It was a smooth transition.
Thank you ALL so much!!!
eric holliday
1 year ago
Don and his assistant Stacy are amazing people, down to earth and provide the best service in the state of Virginia. If you are looking for a company and reviews are as important to you as they are for myself this is a true review and they are as good as it gets. They go to every length to make sure they can get what you need or want taking care of and I promise you if they can’t get in done for you no one else can. I recommend this company to everyone and look forward to working with Don and his staff moving forward Further more I didn’t just meet a helpful team I made friends to continue my journey with and speak to often as they check up on my family and make sure we are doing good. I love them for the team they are but more for the people they are and the genuine people they are. I can’t say enough about these people they are absolutely the best you can find.
Ginger Marks
1 year ago
Dan and his processor, Stacy, made my home buying experience stress free and the process was seamless. We closed a day early and no issues! This is my 2nd home purchase with them and would use them again in the future! Highly recommend!
Zvi Gilboa
1 year ago
Given the high stakes and overall complexity of a mortgage loan, Craig Remington's professionalism and transparency were a key reason in my decision to obtain a mortgage from CBM. Some context: my initial pre-approved mortgage application was with a large financial institute where I've been a customer for 18 years; following an initial conversation with Craig, however, it became clear that switching to a dependable local lender who had a first-hand understanding of Charlottesville's real estate market was the way to go. Craig worked hard and around the clock to ensure a smooth transaction in less than four weeks after my offer had been accepted(!) Thanks again, Craig, for all your hard work, and for a truly positive experience.
Kaitlyn Lewis
5 months ago
I almost feel bad giving this review. Don is great he was super nice and provided a lot of knowledge for someone that was a first time home buyer. However, he gave up. The minute my boyfriend and I weren't instantly approved, I didn't get a response back and the whole demeanor of our conversations changed. We were looking at buying back in July and we closed on a house in August. I would have prefered to use CBM but I am thankful another mortgage company got us in and approved with fairly no issues. I appreciate the help and how they overcame obstacles. CBM saw we might be a little less than ideal customers and pretty much was like nah we aren't gonna deal with these people. I just wonder why that was. Clearly we were able to get a loan and afford a mortgage. Slightly disappointing consider how lovely the staff is and the wonderful things i had heard from a close friend. I just would have appreciated a little more effort. I guess that's why they tell you to shop around with companies.
eric holliday
5 months ago
Don and his assistant Stacy are amazing people, down to earth and provide the best service in the state of Virginia. If you are looking for a company and reviews are as important to you as they are for myself this is a true review and they are as good as it gets. They go to every length to make sure they can get what you need or want taking care of and I promise you if they can’t get in done for you no one else can. I recommend this company to everyone and look forward to working with Don and his staff moving forward Further more I didn’t just meet a helpful team I made friends to continue my journey with and speak to often as they check up on my family and make sure we are doing good. I love them for the team they are but more for the people they are and the genuine people they are. I can’t say enough about these people they are absolutely the best you can find.
Ginger Marks
5 months ago
Dan and his processor, Stacy, made my home buying experience stress free and the process was seamless. We closed a day early and no issues! This is my 2nd home purchase with them and would use them again in the future! Highly recommend!
Kaitlyn Lewis
1 year ago
April Rice
1 year ago
eric holliday
1 year ago
Ginger Marks
1 year ago
Zvi Gilboa
1 year ago
Kaitlyn Lewis
5 months ago
eric holliday
5 months ago
Ginger Marks
5 months ago